Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
La empresa ha respondido
Localización
Cambiar localización11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Consulta las opiniones de los clientes
I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Ver más
La empresa ha respondido
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Ver más
La empresa ha respondido
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Chatham
Escrito por la empresa
Información de contacto
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Reino Unido
4,9
Excelente
211 opiniones
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Mollie was very helpful and concise in…
Mollie was very helpful and concise in giving the various options available. Was bright chatty and cheerful throughout outlr interaction.
2 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi there,
This is lovely feedback for Mollie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Home broadband and upgrades
I came in for home broadband and 2 upgrades. Jordan was great at ensuring I knew everything about the contracts and that I left knowing everything I needed to know. I’m very happy with the customer service I received.
23 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Bethany,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant sales women molly me and my…
Brilliant sales women molly me and my grand daughter sorted out with new contracts perfect for us . Went above board to charge the phone so my granddaughter could use it!
27 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Jane,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was very very helpful and he…
Jordan was very very helpful and he advised me to trade in my phone to another shop when I was going to give them to him. He is a very very honest person and I can’t recommend him enough
26 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Terence,
We appreciate your feedback and kind words about Jordan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you
Thank you, Jamie, for your exceptional and friendly service. Switching to Vodafone was really simple. Thank you very much!
21 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hello Sheryl,
It's great to hear about the positive experience which you've had with Jamie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Molly.
Excellent customer service from Molly.
I was purchasing a new phone as I had my phone for seven years.Molly took time to make sure all my old photos etc went on to new one.Very satisfied customer
21 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
HI Julie,
Thanks for reviewing and sharing this great feedback for Molly.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mollie was great …
Came in to the chatham branch on Sunday and wanted to get my son his first phone, I spoke to mollie and she gave me the best deal possible I’m very happy !
14 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Lucy,
It's great to hear about the positive experience which you've had with Mollie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visited the Chatham store for an…
Visited the Chatham store for an upgrade and was greeted by Mollie who was welcoming and very professional and knowledgeable. She made the whole process so easy and was very happy with the new phone.
6 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had an exceptional experience at Vodafone UK-Chatham
I had an exceptional experience at Vodafone UK in Chatham when I visited to purchase a new phone. Assistant manager John was incredibly friendly and welcoming, and his expertise made the process of choosing a new phone a breeze.
The store had a wide range of phones to choose from, and the staff took the time to explain the features of each model and help me find the perfect phone to suit my needs. Their patience and willingness to answer all of my questions really made me feel valued as a customer.
John attention to detail and commitment to provide an excellent customer service truly set him apart.
I am delighted with my new phone and the overall experience at Vodafone UK - Chatham.I highly recommend this store to anyone in need of a new phone or looking for expert advice on mobile devices. Thank you to the whole team for making my visit so enjoyable!
26 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Artur!
It's great to hear that you had such a lovely experience in store with us. Please click here for our Device Guides if there is anything left to set up on your phone: https://deviceguides.vodafone.co.uk/. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Friendly
Friendly, professional and helpful. Made my experience stress free.Highly recommended served by jamie
1 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Shirley. Thank you for your review for Jamie. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for all your help!!!!!!
I have been trying to get a sim plan in the UK for a long time and every time I went to speak to a big provider it only seemed to become more and more complicated however when I spoke to John and Tod at Vodafone in Chatham they were able to fully understand all of my needs and the particularities of my situation and what I would need in a phone plan and I finally was able to get a phone plan that seems perfectly tailored to my situation and needs. The entire team was very friendly and helpful and were able to answer all of my questions with such clarity. I really felt like we worked as a team ! Thank you, Vodafone 🙏
29 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi there Tatiana,
We're delighted you had such a positive experience and managed to find a perfect deal! We always aim to provide an exceptional level of service so it's great to hear our team did just that!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from the Chatham branch
Great service from the Chatham branch, John was a massive help with explaining everything in my contract as I felt as i was unsure about what was and wasn't in my bundle - will defo be back when my contract is due for renewal in Feb!
28 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Phil, It's great to hear John was so helpful and took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
Upgrade with Mollie.
Me and my partner were taken care of by Mollie. Very polite and friendly. Gave us great service. Had upgrades to do which were a lot of work because of our circumstances and Mollie dealt with it without issue. She took care of our needs with a smile on her face and engaged with us so it wasn’t a cold experience. Very happy with how we were treated.
28 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hey David, Thanks for letting us know about the awesome service you received from Mollie!
Thanks, The Vodafone Social Media team
Upgrade with Mollie
Mollie was absolutely brilliant when sorting out my upgrade. She talked through the device plans available and helped me select a new phone. Nothing was too much trouble and she was able to answer my questions fully. Really pleased and the friendly professional service made the whole experience excellent.
28 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Thanks for your awesome feedback for Mollie. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Visited today and mollie was fantastic
Visited today and mollie was fantastic, really helpful.
Thanks
16 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Fiddyment,
Thanks for taking the time to review and sharing this feedback for Mollie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jamie at the Chatham branch was…
Jamie at the Chatham branch was extremely patient and knowledgeable.
He explained everything to me clearly.
6 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Jill,
Thanks for taking the time to review and sharing this feedback for Jamie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Sim & Home Internet
John Served me and my mother in law and sold us an sim card and Home Internet for £47 a month which was better value then what we was paying, would recommend coming to this Vodafone store. Thanks again John
24 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Erin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I got served couple of days ago from a…
I got served couple of days ago from a boy called Connor he was incredibly rude and was just on his phone for the majority of the time . I felt like I didn’t want to buy from there .
17 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Eeilen! I'm sorry to hear about your experience in store. It's not what we strive for at Vodafone. If there's anything we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Vodafone Social Media Team
We have just got new phones from your…
We have just got new phones from your Chatham branch and the sales adviser was so helpful
Her name was Molly
18 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi Christopher. Thank you for your review for Molly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did a upgrade to a flip5 Jamie helped…
Did a upgrade to a flip5 Jamie helped me out and did a data transfer for me very good service made it so easy
17 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Chatham
Hi lidija,
Thank you for reviewing and sharing your feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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