I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Ver más
La empresa ha respondido
Localización
Cambiar localización3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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Consulta las opiniones de los clientes
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Ver más
La empresa ha respondido
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Ver más
La empresa ha respondido
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Chester Grosvenor Centre
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Reino Unido
4,9
Excelente
284 opiniones
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Melissa at Vodaphone/Three in Chester
We went to Vodaphone/Three in Chester. We were served by Melissa. She sorted out three phone contracts and a tablet contract. She was very patient, polite and thorough.
3 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Timothy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I dropped my phone into a lake on…
I dropped my phone into a lake on holiday and was quite stressed at the time. Visited Vodaphone shop in Chester and assisted by Steve who was the saviour. Got a new phone and Steve explained everything in detail about how to go about recovering my I cloud account. This worked just as he said it would and all my information was transferred over. Thanks again Steve regards Daniel
29 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Daniel,
Thanks for the lovely review and fantastic support for Steve. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Jamie at…
Brilliant service from Jamie at Vodafone Chester. Excellent advice for all the mobiles in the family. Cheers
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Kevin,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steve was fantastic he explained…
Steve was fantastic he explained everything to me and could not help me enough thank you so much
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam completed a data transfer for us
Adam completed a data transfer for us. Very pleased thank you very much
21 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Andy,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful gave me a great…
Jamie was very helpful gave me a great deal on my phone and transferred all my data from my old phone
18 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Joan,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful,informative and explained…
Very helpful,informative and explained clearly the package and costs.
Friendly and professional
18 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was happy with the help and…
I was happy with the help and experience from the girls Chloe Tanya and Melissa thanks
Yasmin
10 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Yasmin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was nice and friendly and knows…
Chloe was nice and friendly and knows her stuff!
We will recommend her to anybody.
Regards
Rob & Carol Handforth
8 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Robert,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eva very helpful
6 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I called into the Chester store just…
I called into the Chester store just browsing. I was greeted by Taniya. She was bright, bubbly, and knowledgeable a pleasure to deal with. I walked with a new phone. I would recommend this store, the service was excellent.
27 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Graeme,
Thanks for the lovely review and fantastic support for Taniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from evie.
29 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Barry,
Thanks for the lovely review and fantastic support for Evie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a lovely time being served by…
Had a lovely time being served by Taniya yesterday, I had some issues with my phone to which she patiently and clearly explained different functions to me and how to fix my issues with a lovely smile on her face, amazing experience overall
27 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Chelsea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had such a fantastic experience…
I had such a fantastic experience upgrading my phone today, and it’s all thanks to Taniya! From the moment I walked in, she was incredibly welcoming, friendly, and knowledgeable. She made the whole upgrade process so easy and stress-free, taking the time to explain everything clearly and making sure I got the best option for me.
What really made the experience stand out was how personable she was. We ended up having such a great chat about concerts, travelling, and even laughed about how she says she’s terrible at swimming! It felt like catching up with a friend rather than just completing a phone upgrade.
Excellent customer service like this is hard to come by. Taniya is a real credit to Vodafone, and I genuinely left the store with a smile on my face. Thank you for making what could have been a routine visit such an enjoyable experience. I hope Taniya gets the recognition she deserves!
27 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
"Hey Taylor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Evan was very helpful and knowledgeable…
Evan was very helpful and knowledgeable very good experience
24 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Peter,
Thanks for the lovely review and fantastic support for Evan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was worried about a problem and came…
I was worried about a problem and came to Steven.He was reassuring and found two things that needed adjusting. He is very easy to talk to and I value this as well bad his help.
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Moragh,
Thanks for the lovely review and fantastic support for Steven. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steven was fabulous
Steven was fabulous, very very helpful, sorted everything perfectly.
13 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Sarah,
Thanks for the lovely review and fantastic support for Steven. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steven at the Chester store was amazing…
Steven at the Chester store was amazing helping me with upgrading my phone, getting the best deal and then assisting with a new phone for my son. Steven also upgraded my broadband, getting a cheaper price and faster service.
I cant thank him enough, even staying after the shop closed to complete the transactions,providing excellent customer service.
Brilliant, thanks again!
11 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Gemma,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Best
From start to finish Steve made me feel completely at ease, he showed me all of the options I could upgrade to and was overall a genuine friendly guy, couldn’t have been happier with my experience and I’m am loving my new phone, thank you Steve, you are a credit to the Chester store!
10 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan was very helpful
9 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester Grosvenor Centre
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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