What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Ver más
La empresa ha respondido
Localización
Cambiar localización2 Castle Street, GL7 1QA Cirencester, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Ver más
La empresa ha respondido
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Ver más
La empresa ha respondido
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Cirencester
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
2 Castle Street, GL7 1QA, Cirencester, Reino Unido
4,9
Excelente
232 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Today I saw Jess and she was the most…
Today I saw Jess and she was the most helpful and I’m very grateful for her assistance today
12 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey Desmond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super super helpful and kind
Super super helpful and kind. Much appreciated
5 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey James,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Dan re phone issues
Spoke to Dan re phone issues. Gosh he was so helpful and very clear at explaining the problem and how to solve the issue. Throughly recommend Dan 🥳💝
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
CIRENCESTER VODAFONE STAFF
Zu, she never gave up on trying to solve my problem.
Dan, as the manager, was supportive of Zu and after it looked like I had an unsolvable problem, Dan solved it.
Outstanding team.
27 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zule in Cirencester was very helpful.
Zule in Cirencester was very helpful.
She sorted out my phone and also a great Black Friday deal.
23 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey Stephen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zule.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
First class service
First class service. Both Zu and Kieron very welcoming on arrival. I am a long term user of Vodaphone and as usual the standard of care/knowledge was second to none. Keiron is extremely knowledgeable and makes everything run smoothly. Gives me confidence in this modern world that I can pop in and know I will not be let down on advice. Well done Vodaphone - take care of your staff - they are what makes it a good shop.
23 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey,
Thanks for the lovely review and fantastic support for Zu and Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Awesome service from Dan today
Awesome service from Dan today, he made the whole process enjoyable and I am very happy with the information and advice he gave me.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hi. We appreciate you taking the time to leave us this fantastic feedback. We're so glad to hear that you found the service helpful and enjoyable! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Dan today who sorted out a…
Spoke to Dan today who sorted out a problem with empathy and patience. Much appreciated
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Freindly staff who while being…
Freindly staff , Jess,who while being professional provided great advice with a smile and sorted my phone very quickly.
4 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I went into the store today as I was…
I went into the store today as I was having some issues with my phone and I saw jess and she made it so quick and easy for me
24 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Outstanding support
Jess at Vodafone Cirencester gave me excellent help today. Unannounced I call at the shop today with a problem with my phone. She was determined to solve the problem ! Thanks to her help, knowledge and experience, she was able to resolve the issue and I left the shop extremely satisfied with the service.
21 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I went in and saw Jess today
I went in and saw Jess today, she was so friendly I would definitely recommend to friends and family thank you Jess
18 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Contract Renewal
I wanted to take a moment to highlight the exceptional service provided by Jess. She demonstrated a remarkable knowledge of the products, ensuring a seamless and efficient customer experience. Her assistance was incredibly helpful and made the experience painless.
16 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hi David. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
came into store to find out prices for…
came into store to find out prices for my WiFi. Dan explained all the different plans really clearly and was a pain free and easy experience. I’ll be popping back soon to set this up, thanks Dan
13 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Kieran was incredibly helpful with all…
Kieran was incredibly helpful with all my questions and spent time explaining my contract and bill. He explained things clearly so I could understand and advised me on my current phone and and contract. I would recommend Kieran as he has great customer service skills and in a world of online loop holes and robot chat I strongly suggest that companies invest in people and enable customers to have face to face help.
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Spoke to Dan who was very helpful and
Spoke to Dan who was very helpful and
9 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service by Zu
Excellent service by Zu. She has been extremely helpful.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I cannot praise the staff enough
I cannot praise the staff enough. Their knowledge, support, and efficiency in helping set me up with a new phone, tablet, sort out tech issues etc has been next to none. Zu was incredibly helpful in getting me started and Kieran spent extra care and time understanding and explaining the issues and helping to sort them out. I highly recommend this team. Very personable and supportive. Thank you ☺️
25 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
What an amazing & helpful team in…
What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although, the store was busy, Jess spent an amazing amount of time solving the problem, whilst being a total pro ensuring those waiting were OK.
Super knowledge & very friendly team. A huge thanks!
19 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
KEIRAN has been most helpful in all…
KEIRAN has been most helpful in all aspects of upgrade and would thoroughly recommend him for his assistance.
11 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cirencester
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.