Vodafone UK - Cirencester Opiniones 

232
TrustScore: 5 sobre 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... Ver más

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Información sobre la empresa


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  • 2 Castle Street, GL7 1QA, Cirencester, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(232)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Renewing my phone made easy!

I was a bit wary about getting a new phone as I am not very tech. savvy but Tom was brilliant and put my mind at ease straight away. He explained everything clearly and ‘simply’ and made me very comfortable and at ease. I was very impressed with his service and he will be pleased to know that I got my new phone up and running straight away and with very little trouble. I have already recommended his services to a few friends if they ever choose to upgrade their phones in the future and once again I would like to thank Tom for all his kind assistance. Kind regards Dave Osborne.

13 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Dave,

It's great to hear about your recent experience and feedback. Thanks fir reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, easy to talk to, informative and got me the best deal!

9 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Callum,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Cirencester shop excellent service

The assistant ALEX in Cirencester shop was extremely kind helpful and efficient

9 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Vicki,

Thank you for your review and great feedback for Alex.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran was very helpful and…

Kieran was very helpful and informative. He clearly explained everything to me and obviously didn’t had a good understanding of all products.

7 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jess was excellent despite computer…

Jess was excellent despite computer system issues.

2 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hello, Paul,

Thanks for letting us know what an amazing job Jess did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom in Vodafone Cirencester was very…

Tom in Vodafone Cirencester was very helpful and patient sorting out new phones for both of us

23 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Brenda. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant customer service from Jess & Alex in Cirencester

Jess was very competent for a fuss free take on of a new iPhone 16 Pro. Following that Alex was brilliant, patient and flexible in transferring my wife’s data to my old phone

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Allan,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team when transferring the data.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Tom

Excellent customer service from Tom

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Charlotte,

Thank you for taking the time to leave us a 5 star review and the amazing feedback for Tom.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Efficient, knowledgeable and friendly service

Superb service as always from the team. Knowledgeable and friendly, Tom sorted my queries quickly and efficiently. Thank you!

7 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Tim,

Thanks for the great feedback for Tom, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex Jess and Tom in the Cirencester…

Alex Jess and Tom in the Cirencester Vodafone store are absolutely amazing they listen and give time to talk about the problem or product I can’t thank them enough for their service and support
Thanks 🙏

5 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom in the Cirencester Vodafone shop is so helpful

Tom in the Cirencester shop could not have been more helpful or patient. We asked him lots of questions about our broadband and mobile contracts. He explained everything patiently and answered all our questions honestly. Much appreciated Tom, thank you so much

5 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding service from Kieran.

Kieran Reeves is outstanding! Very knowledgeable, super helpful, excellent service. Really impressed, Vodafone this guy is a real ambassador for the brand.

25 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Sheila,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Very rude staff especially the young…

Very rude staff especially the young girl that works there made me feel very uncomfortable because of the way she looked at me and spoke to me , definitely will not be going here again

15 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi there,

This isn't how we want to be leaving customers feeling. Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jess is amazing

Jess is amazing. Gives fabulous customer care. I certainly wouldn’t go anywhere else 😊

18 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Linda,

We appreciate your feedback and kind words about Linda. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jess was really helpful

Jess was really helpful, pleasant a very smart young lady and a quick thinker, very knowledgeable and was a pleasure to be supported in my misery and she's an asset to Vodafone. :) thank you so much again

16 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hello, Annamarie,

It's always our aim to provide a helpful service, so it's great to hear that Jess delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran Cirencester

Kieran very helpful in finding new plans.
Very patient as not really a technology person.

31 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hi Peter, it's great to see our team were so helpful in finding you a new plan

Valorada con 5 estrellas sobre 5

Jess is just brilliant and so nice and…

Jess is just brilliant and so nice and helpful I wouldn’t go anywhere else all thanks to Jess she is a credit to your firm, should be running it Excellent xxx

30 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hey Caroline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 stars!!

Came in and spoke to Jess yesterday about me possibly moving to Vodafone from EE. She was really helpful and made sure I knew everything I needed to know about the switch. This made it very easy! Brilliant store!

22 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hey Theo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom the assistant manager was amazing…

Tom the assistant manager was amazing ,he really went out of his way to help.
He explained everything, made us made very welcome and comfortable as we were in the shop for a while,brilliant customer service and would highly recommend Tom to family and friends ,vodaphone are lucky to have such great staff

16 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Cirencester

Respuesta de Vodafone UK - Cirencester

Hey Carolyn,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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