Katie was so helpful sorting out a new mobile contract for my elderly father and also advised my parents on renewing their broadband and home phone. Fantastic service and so friendly.
La empresa ha respondido
Localización
Cambiar localización4 Kingsgate Street, BT52 1LB Coleraine, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... Ver más
La empresa ha respondido
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... Ver más
La empresa ha respondido
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Coleraine
Escrito por la empresa
Información de contacto
4 Kingsgate Street, BT52 1LB, Coleraine, Reino Unido
5,0
Excelente
318 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Andy was very helpful and knowledgeable
Andy was very helpful and knowledgeable
22 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hello Billy,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Andy, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jonathan transfered my phone for me…
Jonathan transfered my phone for me with no bother, will definitely be back when I need a new phone
15 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi Prue,
Thanks for your review for Jonathan. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Got my data sorted for roaming down…
Got my data sorted for roaming down south, definitely a big help as it was hard to do. Jonathan in store sorted my issue no problems
12 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi John,
Thanks for your review and feedback for Jonathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Informed really well by Jonathan with…
Informed really well by Jonathan with my bill and calling the south. Any problems with definitely come back into store
12 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi John,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experian e upgraxing my sim and…
Great experian e upgraxing my sim and saving me money by jonathan :)
12 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi Christopher,
Thank you for your review and feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jonathan was fantastic and patient with…
Jonathan was fantastic and patient with our issues and persevered not get us sorted
8 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hey Chris,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jonathan was very helpful
8 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hey Caleb,
Thanks for the lovely review and fantastic support for Jonathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from Jonathan at the…
Brilliant service from Jonathan at the Coleraine store. Superb patience and he didnt give up until he had sorted my problem.
Thank you!!
8 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Coleraine
Hello John,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hi the guy in the shop was so helpful
Hi the guy in the shop was so helpful, giving me many options to give me the best deal that suited my needs
5 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hello Roisin,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant customer service
Brilliant customer service, Friendly and helpful.
Arrived in at opening time with an issue on phone. Jonathan worked for an hour until sorted. Very friendly and helpful.
Thanks.
29 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi Steven,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jonathan has helped get the issue resolved.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Jonathan and Scott are so super…
Jonathan and Scott are so super helpful. They made my upgrade such an easy experience. Would highly recommend.
27 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Big help with my notifications on my…
Big help with my notifications on my phone, they explained it very well and will be back if any other issues
23 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi Zoe,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the notifications issue is now fixed.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great help with my contract and great…
Great help with my contract and great people that talk and help understand everything,
19 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi William. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helped with my iPhone charging
Really helped with my iPhone charging. It’s now working perfectly and couldn’t be happier
18 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Thanks for your fab feedback. It's great to see we were able to get your phone charging again 😊
All the best, The Vodafone Social Media Team
Great help with my phone being…
Great help with my phone being transfered will come again definitly
5 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hello, Margaret.
We appreciate you taking the time to leave a review on the positive experience you had, it's certainly what we like to hear.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Coleraine
Thanks for the brilliant review, it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andrew in Coleraine Vodafone was…
Andrew in Coleraine Vodafone was extremely helpful and patient.
He had a lovely manner and was extremely polite.
3 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi Ruth,
Thanks for reviewing and sharing this feedback for Andrew.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you!
Was in Vodafone this morning The staff were brilliant Scott was very friendly and helpful and very pleasant to us as customers
2 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hay Annette, Thanks for your fab feedback about the service Scott offered this morning 😊
All the best, The Vodafone Social Media Team
Scott was super friendly and answered…
Scott was super friendly and answered all our questions and was so helpful
29 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Coleraine
Hi Stephen,
Thank you for your positive feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.