Vodafone UK - Crawley Opiniones 

186
TrustScore: 5 sobre 5

4,9

Unit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good. I was super happy with the service. Special thanks to Jai. He had lots of patience and ultimately I left with my problem sorted, left my old provider and moved to Vodafone.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jai was very pleasant and helpful and helped me save a fortune. As a nervous customer he helped me tremendously. Would recommend for anyone needing it

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Crawley

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(186)

42.359 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Kai was extremely helpful

Kai was extremely helpful, talked us through the options, and found the right one for us. Thanks Kai!!

16 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback, and we're so glad we could find the right fit for you.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing staff always friendly and very…

Amazing staff always friendly and very helpful

13 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben did an excellent job explaining the…

Ben did an excellent job explaining the product to me.

25 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Mary,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ben —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hi was in on Saturday to do a deice…

Hi was in on Saturday to do a deice upgrade Ben was first class throughout the whole process

19 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi David,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ben —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service; Ben was so helpful!
Had previously called up but they were not able offer what I was after.
Ben thought outside the box to get us the best possible deals.
Highly recommend.

20 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Emma,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben was a delight

Ben was a delight! He explained every detail of the new contract, and was very technical with his information.

1 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodaphone Crawley

Ben Southwood provided excellent in fact exceptional customer service. On a very hot Monday he made me smile and showed great empathy for my recent loss. He made the plans clear and was incredibly helpful.

30 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Laura,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

So where do I begin…

So where do I begin… I’m a small business owner based in West Sussex who does weekly markets and I’ve been having some issues arise recently with my phone connecting to data! Went into Vodafone Crawley and was greeted swiftly by the manager Kieron who sat me down and found the solution to my pressing issue! After he did a sim swap for me I’ve noticed an immediate improvement. Cannot thank him enough!

30 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey there,

Thanks for the lovely review and fantastic support for Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Five Star Freddy🤩⭐️⭐️⭐️⭐️⭐️

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead upgrade my sim to add EU roaming until I can get the phone I want in the near future. Big thanks to Freddy for his help!

29 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Faith,
Thanks for the lovely review and fantastic support for Freddy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had an issue regarding my broadband…

I had an issue regarding my broadband service, went into store and was served by Kai who initially told me there isn’t much they can do in regards to my internet, but he then sat me down, called customers service with me and helped me get someone on the phone who helped me look into the problem and find it.

Thanks for your patience Kai

28 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Beth,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Served by Kai

Served by Kai - very friendly and efficient. I would highly recommend to everyone.

22 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Alexandra. We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that you found our service efficient and friendly.


If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful guy Noah in Crawley branch…

Very helpful guy Noah in Crawley branch (thinks that’s his name) .shame Vodafone has to charge to get your new fone up & running now. Last time it was free.

5 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Sally.

We're glad you had a positive experience with a staff member at the Crawley branch.

We appreciate your feedback,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic experience from Ben

I delt with Ben at the Crawley branch and he was fantastic from start to finish, he got me a fantastic deal on my phone! Very happy!!

25 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came to the Crawley branch this morning…

Came to the Crawley branch this morning looking for a new SIM only plan. Kieron was very helpful at assisting me with this.

21 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Leon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran was super helpful today A*…

Kieran was super helpful today A* Service 🤌🏻

21 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Sandra,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben was so helpful

Ben was so helpful, brought our bills down and gave us great advice.
Brilliant customer service .

18 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service and very helpful

Amazing service and very helpful

18 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey there
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Kai, thanks so much for the brilliant customer service!! We're very pleased with the outcomes and deals offered.

17 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Smith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Ben as always

5 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Alex,

Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was helped by Ben to choose a new plan…

Was helped by Ben to choose a new plan he explained everything clearly and made it easy to choose the right plan for my needs

1 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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