Vodafone UK - Crawley Opiniones 

186
TrustScore: 5 sobre 5

4,9

Unit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good. I was super happy with the service. Special thanks to Jai. He had lots of patience and ultimately I left with my problem sorted, left my old provider and moved to Vodafone.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jai was very pleasant and helpful and helped me save a fortune. As a nervous customer he helped me tremendously. Would recommend for anyone needing it

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Crawley

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(186)

42.546 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Freddy took time to explore all options…

Freddy took time to explore all options and worked out what was best for me.

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Lisa,

Thank you for taking the time to leave us a 5 star review! We're glad Freddy was able to provide the best options for you.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Alice

Excellent service from Alice, makes life so much easier going to the store.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Bill. Thank you for your review for Alice. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The service was polite helpful and…

The service was polite helpful and efficient. Ben was happy to help and gave me good advice

7 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Jenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

BEN !

BEN !! Very understanding professional GREAT CUSTOMER SERVICE,an asset to the team.WELL DONE 👏👏👏👏👏

3 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Lorraine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieron was outstanding today

Kieron was outstanding today . I came in with a problem and he worked very hard to solve it and myself and my daughter were over the moon . Great staff member with an excellent attitude

29 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hello, Steve,

It's great to hear about the positive experience which you've had with Kieron. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Another greatfull customer for Ben

Another greatfull customer for Ben! Thank you for your help and advice for my daughter’s phone and an amazing offer for the broadband.

14 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Vicky,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Ben

22 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Ian,

Thank you for your review and great feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Ben and still…

Excellent service from Ben and still made it in time for lunch 😎💪 Got myself a new Galaxy Fold and he made the experience super smooth.
Thanks Ben

22 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Evionas,

Thanks for your review and great feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Kai was knowledgeable and very friendly. Great customer service. Gave me all the information I needed to choose the right phone plan for me. Thanks

20 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hello, Sarah,

It's great to hear that you received a 5 star service from Kai. Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben was amazing ,fantastic and very…

Ben was amazing ,fantastic and very kind
Merci beaucoup Ben🫶🏾❤️ hope you do better in french

15 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Justine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phone contract - BEN

Great service had a good laugh whilst getting me the best deal that I needed.

29 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hello, Shane,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was served by Liam today who was…

Was served by Liam today who was unbelievably helpful! Would definitely recommend! Thankyou

28 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hello, Mia,

It's great to hear about the positive experience which you had with Liam. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben at Vodafone Crawley

Ben was very good at sorting out an issue with the account we had after setting it up. He knew the options available and didnt try to pursue us otherwise

28 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

We were assisted by a very friendly guy named Ben. We’re glad he took our application. He made it easy and quick!

21 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi there, thank you for leaving us a 5 star review and the feedback provided about Ben's service.
Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben was great and very polite

Ben was great and very polite
He is very good vodavone advicer

21 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Khayla,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kai - Crawley Store

Helped out by Kai at your Crawley store on Saturday, after receiving poor service in the Three store. He was super friendly, helpful and managed to find me a new deal within my budget. He made the whole process easy and straight forward. Great customer service.

14 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Andy,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Kai and you are happy with your new deal.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went to Vodafone Crawley last week to…

I went to Vodafone Crawley last week to buy a new phone and Liam was amazing ! He helped a lot and we went throught all the options we needed ! Very helpful guy ! Totally recomand it !

10 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hello, Mel,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Ben

Excellent service from Ben - highly recommend.

Less2Build It

17 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hey Joseph,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kai was amazing from start to finish

Kai was amazing from start to finish, helped us through the whole process.

3 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi Annabel,

It's great to hear about the positive experience which you received in store from Kai, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Ben Crawley Store

Thank you Ben
I came in with a phone that wasn't great
He got me a new phone which I love!!!! and for a cheaper price!!
He listen to me
He was patient
He was a great to me 6 year old son who never likes to sit still
Also there was other customers waiting and Ben kept thanking them for waiting and that he wouldn't be long.
Great customer service

25 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Crawley

Respuesta de Vodafone UK - Crawley

Hi, It's fab to see Ben was able to find you a great deal, save you a little money, and made such a good impression on you too. I'm glad to see you're loving your new phone!
Thanks again, The Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más