Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... Ver más
La empresa ha respondido
Localización
Cambiar localización9-10 Prebend Road, DL1 1NT Darlington, GB
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Consulta las opiniones de los clientes
Called into the Darlington store to collect a mifi device for our caravan. Excellent service, lovely, helpful staff and great price! Will certainly use them again for my next upgrade. Really impress... Ver más
La empresa ha respondido
I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... Ver más
La empresa ha respondido
Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Darlington
Escrito por la empresa
Información de contacto
9-10 Prebend Road, DL1 1NT, Darlington, Reino Unido
4,9
Excelente
162 opiniones
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Dan was extremely helpful
Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information).
Being in a remote area with prohibitive costs for fibre, he offered an affordable solution (we're not heavy users) which we could set up easily ourselves. I purposefully delayed posting this, to be sure the solution worked. We are now back online after months of disentangling ourselves from a contract not fit for purpose. He also gave me a good deal my new mobile contract.
Thank you so much Dan for guiding us through a complex problem and coming up with a broadband solution!
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey there,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called into the Darlington store to…
Called into the Darlington store to collect a mifi device for our caravan. Excellent service, lovely, helpful staff and great price!
Will certainly use them again for my next upgrade. Really impressed with service and staff in Darlington store
26 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Phillippa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was very helpful and sorted my…
Andrew was very helpful and sorted my problem out
24 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Iain,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ewan was very knowledgeable
Ewan was very knowledgeable, he listened to my needs and offered a plan that suited me.
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Jennifer,
Thanks for the lovely review and the fantastic support you’ve shown for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed advice on my existing contract
I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language and non technical jargon what options were available to me. They genuinely cared about me as a customer and not just another sale. I decided to take out a new contract as a result of their customer service and care. I highly recommend this store and Vodafone.
10 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Philip,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely experience in store with lovely…
Lovely experience in store with lovely staff considering I am a grumpy old man. Neive was incredible and dealt with all queries perfectly
1 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Dave,
Thanks for the lovely review and fantastic support for Neive.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A extremely informative and helpful and…
A extremely informative and helpful and easyupgrade
29 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Alexander,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neive at Darlington Vodafone branch
Neive at Darlington Vodafone branch was brilliant today helping me change my broadband and SIM only accounts she was very professional and she certainly knows her job too many thanks Neive
14 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Steve,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Darlington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to your Darlington store was…greeted by nieve
Went to your Darlington store was greeted by .Nieve she was very attentive. And helpful and explained the process . She is a credit to your store . And company thank you rowan jefferies
8 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went down and was helped by Neive
Went down and was helped by Neive. She was lovey and helpful. Made everything really easy good worker.
31 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Meagn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a chat with Neive at the shop…
Had a chat with Neive at the shop without buying anything and she was so lovely, she’s a credit to the team and to her manager. Some shops dismiss people when they don’t want to spend money but she was so kind and helpful and explained everything she was doing to fix my phone. I say give the girl an extra 10 minutes on her next lunch for being such a ⭐️
21 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
DAN.W was amazing at the Darlington…
DAN.W was amazing at the Darlington store. So helpful and informative and nothing was too much trouble. Would highly recommend.
18 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
First rate service!
First rate service My husband and I went to the Darlington store because we needed help withe management of our phones. Store manager Reece was excellent in his handling of our concerns and was able to give good advice in addition to reviewing our contract which reduced our costs.
8 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Darlington
Hey Karl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Neive is a young and very kind heart…
Neive is a young and very kind heart lady. She is very well spoken, helpful in all questions that I asked. Everything was simple and easy from start to finish. She definitely had made my day a joyful day. Vodafone needs more like her. God bless her. Thank you Vodafone.
28 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey John,
Thanks for the lovely review and fantastic support for Neive .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neive was absolutely brilliant from…
Neive was absolutely brilliant from start to finish. Very helpful and very polite
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sorted our app issue
We called into Vodafone today to sort out an issue with the app not registering our details, we were served by Neive, and she sorted out our problem with a very calm, attentive and professional service, and also arranged for us to have a better and cheaper deal.
9 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Carol ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful and gave good clear…
Very helpful and gave good clear explanations
2 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey Catherine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Served by neive in Darlington today and…
Served by neive in Darlington today and had a lovely experience. Would recommend
1 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Darlington
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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