Vodafone UK - Derby Opiniones 249

TrustScore: 5 sobre 5

4,8

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kady was really helpful and understood what I needed. She explained everything very well to my husband and I, and made the necessary arrangements for my sim only contract.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in to the Vodafone store in derby, I have been having issues with my current supplier and spoke to Jay and rubel who were so patient with me and helped me get a new deal and sorted my phone out a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Derby

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

249 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Jade was very supportive and a great…

Jade was very supportive and a great Vodafone advisor . Was very patient with me very clearly spoken listened to everything I needed

26 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Nool,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jade from Derby branch

Absolutely fabulous customer service by Jade, very clear explanations, she got me a great deal a wonderful ambassador for Vodafone, thank you 👍

21 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kady (in the Derbion branch)

Kady was really helpful and understood what I needed. She explained everything very well to my husband and I, and made the necessary arrangements for my sim only contract.

23 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Sid very helpful…

Excellent service from Sid very helpful and friendly

21 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jade was very professional

Jade was very professional, reassuring and knowledgeable. Thanks Jade would definitely recommend

20 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from sayfur he was…

Amazing service from sayfur he was helpful and nothing was too much trouble he helped me and my husband save money an absolute super star

18 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Broard band

Sayfur explained everything to me clearly, was very pleased the service thank you

18 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sid was brilliant with support and…

Sid was brilliant with support and advice. Much aporeciated.

15 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Maureen,

Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to the Vodafone store in derby

Came in to the Vodafone store in derby, I have been having issues with my current supplier and spoke to Jay and rubel who were so patient with me and helped me get a new deal and sorted my phone out after all the stress I have gone through they have really made my day! Credit to the company excellent service

12 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Alison,
Thanks for the lovely review and fantastic support for Jay & Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jade-Now that’s what you call great customer experience

I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Vick,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jade was very efficient and gave us…

Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10

8 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Judy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Sales Advisor…

Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you

3 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sid was so helpful and polite was a…

Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.

6 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Alison,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very knowledgeable and very helpful

Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend

3 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Simon

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aasiyah provided amazing service

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Freddie,

Thanks for the lovely review and fantastic support for Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I am really happy with the service from…

I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kady is an excellent customer service…

Kady is an excellent customer service and experienced team leader

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Mark,

Thanks for the lovely review and fantastic support for Kady.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aasiyah

Aasiyah, was amazing sorting my new I phone out 5 stars 🌟

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had a great experience at Vodafone…

Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

We went in to upgrade 2 phones

We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.

23 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

Thanks for the lovely review and fantastic support for.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más