Vodafone UK - Derby Opiniones 

274
TrustScore: 5 sobre 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Derby

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(274)

40.969 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Miz was brilliant excellent service…

Miz was brilliant excellent service recommend him when going in

27 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jay and Sayfur were amazing absolute…

Jay and Sayfur were amazing absolute super help amazing management team

27 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby


Hey Jeanette,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really friendly customer service

Really friendly customer service. Sid worked hard to try and get me the best deal and was a pleasure to speak with.

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Rob,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rubel was great

Rubel was great

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Ian,
Thanks for the lovely review and fantastic support for Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rubel and Jay have been really helpful

Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Karin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly, attentive.
Helpful , not pushy
Good customer service
Thank you Rubel

14 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Miz

Great service from Miz , very helpful .

8 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Hamza,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service! Sid was very friendly, helpful, and professional. Thank you!

7 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Experienced, friendly & helpful staff...

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I would never use half the functions. Jade the sales assistant was helpful, friendly and was happy to revisit any of the information I wasn't sure about. Great experience, I love my new phone 😀

6 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from all in the Derby…

Great service from all in the Derby store thanks for sorting both my upgrades

6 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jade

Jade. Was very hellfull and kind. Good service

6 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Straightforward and able to understand

Straightforward and able to understand

6 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rubel the advisor was very helpful and…

Rubel the advisor was very helpful and professional in his job. Getting us a great deal for phones and broadband.

4 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Great service from mislo nothing was…

Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Shamim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

In store

I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey April,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New phone update

Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Nic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Jade

19 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Kevin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I have always dealt with jay over the…

I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.

17 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jade was really helpful and very…

Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.

13 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Superb support from instore team…

Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !

11 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby

Hey Graham,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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