I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver más
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Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver más
La empresa ha respondido
Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.
La empresa ha respondido
I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much... Ver más
La empresa ha respondido
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido
Invita a los clientes a opinar
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Miz was brilliant excellent service recommend him when going in

Respuesta de Vodafone UK - Derby
Jay and Sayfur were amazing absolute super help amazing management team

Respuesta de Vodafone UK - Derby
Really friendly customer service. Sid worked hard to try and get me the best deal and was a pleasure to speak with.

Respuesta de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby
Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.

Respuesta de Vodafone UK - Derby
Very friendly, attentive.
Helpful , not pushy
Good customer service
Thank you Rubel

Respuesta de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby
Great service! Sid was very friendly, helpful, and professional. Thank you!

Respuesta de Vodafone UK - Derby
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I would never use half the functions. Jade the sales assistant was helpful, friendly and was happy to revisit any of the information I wasn't sure about. Great experience, I love my new phone 😀

Respuesta de Vodafone UK - Derby
Great service from all in the Derby store thanks for sorting both my upgrades

Respuesta de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby
Straightforward and able to understand

Respuesta de Vodafone UK - Derby
Rubel the advisor was very helpful and professional in his job. Getting us a great deal for phones and broadband.

Respuesta de Vodafone UK - Derby
Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

Respuesta de Vodafone UK - Derby
I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom

Respuesta de Vodafone UK - Derby
Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge

Respuesta de Vodafone UK - Derby

Respuesta de Vodafone UK - Derby
I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.

Respuesta de Vodafone UK - Derby
Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.

Respuesta de Vodafone UK - Derby
Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !

Respuesta de Vodafone UK - Derby
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