Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Ver más
La empresa ha respondido
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Ver más
La empresa ha respondido
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Derby
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
301 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jade very patient got me a great deal
Jade very patient got me a great deal. I love Jades service 10/10 I’m a very happy customer
28 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Claudette,
Thanks for the lovely review and fantastic support for Jade. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed a new phone
I needed a new phone. Anna was a great help. She was efficient, friendly and reassuring. She explained everything so clearly, and transferred everything from my old phone for me. I am very pleased with my new phone. Thank you, Anna.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Wendy,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Derby
Hi Joyce, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Fyza was really helpful and friendly.
Fyza was really helpful and friendly.
22 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kady has been amazing with me today
Kady has been amazing with me today. Very nice to talk to, very efficient and excellent customer service ! Hang on to her, she's a star
22 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Margaret,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fyza
Fyza, communicated really well, patient, receptive, and helpful.
22 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Tolulope,
Thanks for the lovely review and fantastic support for Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid very helpful and polite
21 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Judith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jade has been really good
Jade has been really good, very patentive and listened very well. 10/10 service would defo recommend
21 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jay and fyza were extremely helpful I…
Jay and fyza were extremely helpful I was stressed about My previous contract they renewed my contract to a great one very pleased with their service would recommmend
20 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Cynthia,
Thanks for the lovely review and fantastic support for Jay and Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fyza was amazing today I came in for a…
Fyza was amazing today I came in for a upgrade as I had ran out of data she gave me a great deal very helpful and fun service
20 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mitch simply the best
Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise him highly enough. What a valuable asset he is to you!
20 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey there,
Thanks for the lovely review and fantastic support for Mitch.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade served me at Vodafone Derby.
Jade served me at Vodafone Derby.
Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience overall
18 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fyza is a lovely person
Fyza is a lovely person, managed to sort me a great deal!
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Caroline,
Thanks for the lovely review and fantastic support for Fyza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was a gem sorted my problem
Sid was a gem sorted my problem
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
"Hey Neil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Fyza and Jay
Fyza and Jay
Amazing advise and service. Both were very helpful and went out of their way to provide us with the best deal for us. Five star!!!! Thank you
16 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Suzanne,
Thanks for the lovely review and fantastic support for Fyza and Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade
Jade , really helpful, and listened to all my questions
9 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
"Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Mitch was quick and professional.helped…
Mitch was quick and professional.helped resolve issues from online service. Thank you
9 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hi Rosemary. This is really lovely to hear, thanks for the review! It's great to know that our team member was able to quickly and professionally resolve your online service issues.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Jade has been wonderful extremely…
Jade has been wonderful extremely helpful and knowledgeable, also Kady has been wonderful and extremely helpful and knowledgeable too. Thank you
6 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Roslyn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade at Derby
Jade at Derby.
Incredibly patient and never an issue having to repeat things!
She wrote all the instructions manually for
Me to take home and not panic.
A very good experience for a non- tech savvy old woman!
5 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by a gentleman called Jay
I was helped by a gentleman called Jay. He helped me and my husband to change over from my provider to Vodafone. He was very helpful and friendly and explained everything to me very clearly. A very good experience.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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