Vodafone UK - Dover Opiniones 

140
TrustScore: 5 sobre 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 21 Biggin Street, CT16 1BH, DOVER, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

140 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(140)

40.846 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you Poojan

Thank you Poojan. So helpful and great customer service

7 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very Happy with the customer service…

Very Happy with the customer service received by Poojan. A credit to the company

7 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Karine,

Thanks for the lovely review and fantastic support for Poojan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good services and helpful staff

29 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Poojan!

Excellent service from Poojan!
Poojan was extremely helpful, professional, and friendly throughout the whole process. He explained everything clearly, responded quickly, and made the experience smooth and hassle-free. I really appreciate his excellent customer service and support. Highly recommended—thank you, Poojan!

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Meet,

Thanks for the lovely review and fantastic support for Poojan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Pooping and Edward were incredibly…

Pooping and Edward were incredibly helpful and patient. Assisted me with choosing the right phone and package and greatly assisted me in setting up and transferring from my previous phone. Due to the complexity of moving countries and having a registered overseas phone, their expertise was well appreciated. Thank you

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Julia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was really helpful an manage to…

Matt was really helpful an manage to get me what I needed an want, made things so much easier

17 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hi Tyler, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Matt & Bradley were excellent today

Matt & Bradley were excellent today - always have a positive experience in this store. Easy upgrade of broadband and great pricing. Thanks guys 👍🏼

11 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey Sazzy,
Thanks for the lovely review and fantastic support for Matt & Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fab service

The boys were great today. Pulled out all the stops to sort out multiple problems. Thank you!

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zack very helpful member of staff…

Zack very helpful member of staff sorted out our issue very quickly and professionally highly recommended!

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Teodor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zack And Brad where very helpful with…

Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service form all colleagues…

Fantastic service form all colleagues in Dover Store.

I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishing work. They make sure I get the best deal possible. Great service all round, polite and friendly staff.

15 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Katie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service friendly informative and…

Great service friendly informative and helpful

1 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy with the service we received…

Very happy with the service we received today at the dover store

21 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Bradley was unbelievable

Bradley was unbelievable, his customer service skills are out of this world, very friendly and approachable and he there was no messing about and got my upgrade sorted smoothly

7 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Alfie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Te

Valorada con 5 estrellas sobre 5

Great service from zac

7 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Liam,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zack

Zack, the agent, was extremely helpful in guiding us to renew our contract.

16 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Gordon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. Thanks Zac, you've been so helpful. Broadband and new mobile phone contract.

16 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Elaine,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in to store today to get some help…

Went in to store today to get some help with these adverts that keep spamming my phone.

Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.

Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation

7 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Jay,

Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and informative

Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online

6 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zack

Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem

27 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Steve,

Thanks for the lovely review and fantastic support for Zack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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