I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... Ver más
La empresa ha respondido
105 High Street, DG1 2BN Dumfries, GB
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I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... Ver más
La empresa ha respondido
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver más
La empresa ha respondido
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver más
La empresa ha respondido
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver más
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Escrito por la empresa
105 High Street, DG1 2BN, Dumfries, Reino Unido
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Sol was amazing went threw every detail of the contract and phone helped with the set up.. made the process of upgrading so smooth amazing lad and great experience

Respuesta de Vodafone UK - Dumfries
Great staff always help to find the best deal for me

Respuesta de Vodafone UK - Dumfries
Sol worked incredibly hard to get me the correct deal thar suited my needs

Respuesta de Vodafone UK - Dumfries
I had a fantastic experience in store and couldn’t ask for better customer service. The staff were all extremely helpful and made me welcome in store, assisting me and helping me get the best deal and package originally and then helping me set up etc. Would highly recommend.

Respuesta de Vodafone UK - Dumfries
Constant poor service since installation 10 months ago. Promised visit of an engineer twice and never came. Numerous phone calls to customer complaints and they are no help. Wouldn’t even let me terminate my contract without trying to charge me which I refused to pay. Sent a huge complaint and have gone to trading standards. Avoid at all costs. Company is a joke and their customer service is the punchline.

Respuesta de Vodafone UK - Dumfries
Staff were excellent. Provided me with all the information I required. Also set up new broadband, dongle and fixed my phone with ease.
The shop was very busy but they get through everyone quickly and efficiently.

Respuesta de Vodafone UK - Dumfries
Danni was an amazing help x lovely lass great laugh xx

Respuesta de Vodafone UK - Dumfries
Great experience, All sorted by Ro
Cheers very helpful

Respuesta de Vodafone UK - Dumfries
First class service from Sol. Explained all the options open to me regarding a new phone and extending my broadband to full fibre.
Answered all my questions with no problem and left with a better deal. Great service, thank you.

Respuesta de Vodafone UK - Dumfries
The patience and courtesy show by staff at the Dumfries shop was excellent. Even after a second visit that day.
The expertise in solving the phone problem is second to none. Thank you.

Respuesta de Vodafone UK - Dumfries
Always great service in Vodafone Dumfries. From a local business owner I recommend customers to visit and shop local in retail!! Keep up the good work Sol & the team 👍

Respuesta de Vodafone UK - Dumfries
Very helpful young lady…Danni.
Info from start to finish for both new mobile and broadband.

Respuesta de Vodafone UK - Dumfries
Excellent service from Ro, the store manager.
Friendly, informative, and answered all my queries.
I also swapped my broadband too.
Brilliant

Respuesta de Vodafone UK - Dumfries
Today's visit to Vodafone Dumfries was outstanding service I certainly say first class service really at it thanks Gordon ro was very good helping me store manager first class

Respuesta de Vodafone UK - Dumfries
Amy was very understanding and resolved my issues in a very professional manner. Top class

Respuesta de Vodafone UK - Dumfries

Respuesta de Vodafone UK - Dumfries
Really helpful staff especially Sol, upgraded my phone and also helped me trade in and transfer. Also witnessed them helping loads of other customers they provide a vital service especially to the elderly population who need technical support.

Respuesta de Vodafone UK - Dumfries
Sol and his team have been supporting our business for nearly 10 years now. We have grown from 2 to 15 employees and the guys have been with us every step of the way.
They are so efficient and knowledgeable that every query is sorted without fuss or drama.
Lovely people too.

Respuesta de Vodafone UK - Dumfries
Solomon was really nice :) the red shoes are cool

Respuesta de Vodafone UK - Dumfries
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