Vodafone UK - Dunfermline Opiniones 

146
TrustScore: 5 sobre 5

4,9

86-88 High Street, KY12 7DP Dunfermline, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Dunfermline

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 86-88 High Street, KY12 7DP, Dunfermline, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(146)

42.546 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good service will return

Good service will return
Upgraded to new phone
Very helpful

9 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Super services by be a done super excellent

Super services in town

28 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service!

Excellent Service!
Was having problems understanding mobile plans but Declan was super helpful in making sure I picked the right one. Would recommend going to them for help!

10 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Ray ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Becca was very helpful today was very…

Becca was very helpful today was very understanding and took the time too listen and understand any questions I may off had

9 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Dylan,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

THE BEST VODAFONE CENTRE IN THE SCOTLAND

THE BEST VODAFONE SHOP IN THE SCOTLAND

7 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Artun,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fun & engaging

Outstanding.... is the only way to describe my visit to Dunfermline today.
I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also bulit a fun & engaging & environment, with a 'no questions too stupid attitude'(am at that age when it comes to technology).
I really feel Elizabeth went above & beyond with her service today.

26 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Jenn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A quick thank you to the staff in the…

A quick thank you to the staff in the Vodafone Dunfermline shop that served me today. I was served by Rebecca who was lovely & gave me a few options to choose from. I didn’t feel rushed or pressured into anything like some other shops try to do. I briefly chatted to the other staff who were also friendly. I’ll definitely recommend to my family & any friends looking for a new phone.

10 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey there,

Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

girls and declan in the shop so…

girls and declan in the shop so friendly, helped with my problem, thanks again

10 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Zo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a problem with my phone and…

I had a problem with my phone and Declan helped me with my problem he was so helpful

⭐️⭐️⭐️⭐️⭐️

10 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Kyle,

Thanks for the lovely review and fantastic support for Declan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Always a pleasure visiting this store

Always a pleasure visiting this store. So helpful and friendly! Take time to explain this. Best store

10 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very impressed with the professional…

Very impressed with the professional attitude of Lily. ( And all staff ). She was able to go through various options. I left happily with a new phone

8 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Stuart,
 
Thanks for the lovely review and fantastic support for Lily and the team.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Becca was amazing!

Becca was amazing at going through my options with me when I wanted to upgrade my sim packages - we looked at all the options including if I should update my devices. Very happy with the results!

8 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Alexa,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

came in looking for a deal as i was…

came in looking for a deal as i was leaving my existing network i was with for 15 years. got a good deal from becca, she was great and helped me out with a smile on her face

7 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

great service from all the girls at…

great service from all the girls at vodafone dunfermline

7 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Dean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kind and friendly staff

The staff in Vodafone Dunfermline are extremely helpful and friendly. Becca in particular helped me to get set up with a UK phone number and on a plan which is very good value for money!! She gave great advice and was always kind and understood what I needed from a phone plan. The best customer service!

15 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Kate,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service - highly recommended

Becca and Sarah were absolutely outstanding. They helped me upgrade my phone with a new contract, reduce my monthly fee and were attentive to every single detail. Amazing service and they were both a wonderful help. I don't know how, but they took the complexity out of the whole transaction. Thank you both so much! 😀

5 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Daryl,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Back for a 2nd time to upgrade

Back for a 2nd time to upgrade
Brilliant service
Thanks

4 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey Leah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A breath of fresh air approach from Vodafone!

Welcoming approach from Elizabeth to my enquiry which was a follow-up from last week to change my broadband and landline provider to Vodafone. Both staff members Rebecca and Sarah dealing with the enquiry last week also provided excellent customer service. Not a straightforward changeover due to my current provider’s setup with my account. Thankfully, Vodafone have managed to resolve all issues.

2 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hey John,

Thanks for the lovely review and fantastic support for Rebecca and Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Sarah

Amazing service from Sarah

7 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

Hi. We are so glad to hear you had such an amazing experience. Thank you for taking the time to leave us this wonderful review! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from declan

Great service from declan
Upgrade and new

6 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Dunfermline

Respuesta de Vodafone UK - Dunfermline

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

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