The staff at the Durham branch are exceptional. Aisha helped me with picking out the best mobile broadband for my needs. She was incredibly friendly and approachable. Thanks Aisha!
La empresa ha respondido
Localización
Cambiar localización33 Silver Street, DH1 3RD Durham, GB
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Consulta las opiniones de los clientes
Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... Ver más
La empresa ha respondido
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Ver más
La empresa ha respondido
Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Durham
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
33 Silver Street, DH1 3RD, Durham, Reino Unido
4,7
Excelente
150 opiniones
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Really Helpful and friendly Staff
Really Helpful and friendly Staff. They sorted my sons new phone out with no hassle. Highly recommend
21 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Rikki,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Donna in the durham store was…
Donna in the durham store was absolutely fab ! Couldn’t have asked for more
16 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi customer,
Thanks for sharing this review for Donna. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Taz was very patient and gave good…
Taz was very patient and gave good advice
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Thanks for the brilliant feedback. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Excellent friendly straight forward…
Excellent friendly straight forward service,
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Thanks for the five star review, Ian! We appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hello
Hello, after 4 years of loyal service with Vodaphone. I decided to end my contract. I spoke to someone about an iphone 15 contract and decided to end my contract. They said they would do this. On wait nothing happened. On messaging agent Jack. I asked to end my contract. He asked why ? I replied that Vodaphone has lost a lot of coverage in my area. On asking the provider I would change to I answered Lyca he said they were a 3 rd party provider. There coverage is poor. He continued to slate them. I think any company that slags off another company is totally unprofessional. I asked to cancel immediately. It was hard work to canel from them and I have give 30 days notice. What a rotten company the are. I just want to say Vodaphone you should be ashamed.
10 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Andy,
Thanks for taking the time to share your experience, this really isn't what I'd expect to see and I'm sorry it wasn't a positive journey. We're always ready to help though, so if you'd like to feed anything back, or need any additional support, please pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Just let them know you left a review. Thanks, Vodafone Social Media Team
Seen Donna today in Durham shop very…
Seen Donna today in Durham shop very helpful 10 out of 10 thanks
25 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Mark was very helpful
Mark was very helpful, explained all options and was pleasant to deal with.
9 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Jo,
Thank you for your review. We're so happy to hear about your positive experience with Mark in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolute amazing help from making my…
Absolute amazing help from making my desicion to upgrade
8 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Alison,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Taz was brilliant top class service…
Taz was brilliant top class service really helpful and friendly and patient.
8 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Michael. Thank you for your review for Taz. It's always lovely to such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in to Vodafone Durham today to…
Popped in to Vodafone Durham today to ask about an update..
I was served by Taz..
Very professional all the way through, went through every little detail with me regarding my update.
I was in a total of roughly 30 minutes but we constantly laughed about stuff and when we were waiting for details to load we just made general conversation.
When you visit ask for Taz for the best customer service!
6 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey,
That's fantastic to hear! I'm glad your experience in our Durham store great, and thank you for letting us know the amazing job Taz did.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service and Taz was very…
Great customer service and Taz was very helpful and accommodating
3 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey Sienna,
Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, really helpful and friendly.
24 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful
Mark and Taz took me through the options for a new handset very clearly and once selected, patiently did the phone transfer. Could not have been more helpful. Definitely would recommend.
16 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great friendly service
21 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer care…
Tax was very supportive and showed great empathy with my issue today. He showed patience and great knowledge. Taz made sure I was completely satisfied with his service provided to me today. I can honestly say he has given me confidence back that I am a valued customer to Vodafone and I will continue to give Vodafone my loyalty as a valued customer.
30 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Tina,
Thanks for your review for Tax.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Wonderful experience
Wonderful experience, visited the store twice and both times I had the best customer experience.
3 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey Maeve,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant customer service
3 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful service.
1 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hey Gillian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in the store
Great experience in the store, Mark really helped me
16 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Nasser,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Taz sorted the problem out that no one…
Taz sorted the problem out that no one else could!
10 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Durham
Hi Peter,
It's great to see that Taz was able to resolve your query! If you need more help, please pop our team a message:
Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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