Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.
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Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.
La empresa ha respondido
I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver más
La empresa ha respondido
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Ver más
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Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Ver más
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Escrito por la empresa
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Reino Unido
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Great welcome from Katie in the Eastbourne store. Very efficient. Listened to what I wanted,helped with the settings in my old phone to enable a quick and easy upgrade to a new iPhone. Brilliant service,much better than sky mobile

Respuesta de Vodafone UK - Eastbourne
Josh in Eastbourne was very helpful and friendly - easy transition with new phone

Respuesta de Vodafone UK - Eastbourne
Excellent service received in store, Caleb helped me pick the right phone for me and got me a really good sim deal!

Respuesta de Vodafone UK - Eastbourne
Thomas was execllent in store today and helped me upgrade my phone and answered all my questions, thanks Tom!

Respuesta de Vodafone UK - Eastbourne
Emma was so helpful today, lovely lady and would definitely go back for any advice or to buy a new phone

Respuesta de Vodafone UK - Eastbourne
Caleb at Eastbourne was incredibly helpful and knowledgeable. I would certainly recommend him and the other staff members. 5*…

Respuesta de Vodafone UK - Eastbourne
Jay is an absolute star! He helped us with our query and provided us with the best customer service ever.

Respuesta de Vodafone UK - Eastbourne
Josh helped me upgrade my phone and sorted my broadband out saving me loads of money. He was great, thank you!

Respuesta de Vodafone UK - Eastbourne
I received great customer service from Stephanie when I wanted to upgrade my SIM to include data. There was no hard sell, she explained all the offers available to me and let me choose the best deal for my needs. It was all set up in no time

Respuesta de Vodafone UK - Eastbourne
We have always dealt with our Eastbourne store over the years and now want to congratulate Josh, assistant manager. He was so knowledgeable, kind and patient with us, thank you very much Josh, you answered all our questions and sorted our new purchases out.

Respuesta de Vodafone UK - Eastbourne
Went into vodafone to purchase a Voxi, was helped by a very friendly member of staff called Josh, everything explained well and 10/10 customer service.

Respuesta de Vodafone UK - Eastbourne
Josh was very helpful and explained everything to me.

Respuesta de Vodafone UK - Eastbourne
I`m here to say a big thank you to Caleb who done a great costumer service . I needed to renew my mobile phone contract and Caleb was very friendly and professional in the way of giving me the options and suggesting witch one would be the best to suit my needs.
in fact all the staff at Eastbourne store are very attentive and helpful . THANK YOU Caleb

Respuesta de Vodafone UK - Eastbourne
Great experience.
Very kind and knowledgeable.

Respuesta de Vodafone UK - Eastbourne
Josh was really great and spent an hour with us. Sorted out our contracts and was really clear with all the information. Great service!

Respuesta de Vodafone UK - Eastbourne
Excellent service from Caleb in the Eastbourne shop.
Quick and easy to get a new phone.
Friendly customer service, highly recommend.
Thanks Steve

Respuesta de Vodafone UK - Eastbourne
Been in today. Ryan has been amazing sorting upgrade on phone.
Very clear information
Thanks for your help

Respuesta de Vodafone UK - Eastbourne
Three different people helped on a complicated account and they were patient and kind - Caleb, Steph and Josh. Caleb finishing it now - all good!

Respuesta de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne
The two gentlemen Josh and Josh were very knowledgeable and helpful in trying to help save money and give the best service possible

Respuesta de Vodafone UK - Eastbourne
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