Vodafone UK - Eastbourne Opiniones 

240
TrustScore: 5 sobre 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Ver más

La empresa ha respondido


Información sobre la empresa


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  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(240)

40.947 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great welcome from Katie in the…

Great welcome from Katie in the Eastbourne store. Very efficient. Listened to what I wanted,helped with the settings in my old phone to enable a quick and easy upgrade to a new iPhone. Brilliant service,much better than sky mobile

9 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Vicki.

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh in Eastbourne was very helpful and…

Josh in Eastbourne was very helpful and friendly - easy transition with new phone

8 de junio de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Eastbourne

Hi Stephen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service received in store

Excellent service received in store, Caleb helped me pick the right phone for me and got me a really good sim deal!

19 de mayo de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Eastbourne

Hi Chris. Thank you for your review for Caleb. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas was execllent in store today and…

Thomas was execllent in store today and helped me upgrade my phone and answered all my questions, thanks Tom!

8 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Steph. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Emma was so helpful today

Emma was so helpful today, lovely lady and would definitely go back for any advice or to buy a new phone

7 de mayo de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Eastbourne

Hi Millicent,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sim only upgrade

Caleb at Eastbourne was incredibly helpful and knowledgeable. I would certainly recommend him and the other staff members. 5*…

1 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Wendy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jay is an absolute star

Jay is an absolute star! He helped us with our query and provided us with the best customer service ever.

30 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Aron. Thank you for your review for Jay. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh @ Vodafone Eastbourne

Josh helped me upgrade my phone and sorted my broadband out saving me loads of money. He was great, thank you!

15 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Sophie. Thank you for your review for Josh. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from Stephanie

I received great customer service from Stephanie when I wanted to upgrade my SIM to include data. There was no hard sell, she explained all the offers available to me and let me choose the best deal for my needs. It was all set up in no time

9 de abril de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Eastbourne

Hi Nicki,

We're so happy you had a 5 star experience! Thanks for highlighting what a great service Stephanie provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service received

We have always dealt with our Eastbourne store over the years and now want to congratulate Josh, assistant manager. He was so knowledgeable, kind and patient with us, thank you very much Josh, you answered all our questions and sorted our new purchases out.

6 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Margaret. Thank you for your glowing review for Josh. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent and friendly service

Went into vodafone to purchase a Voxi, was helped by a very friendly member of staff called Josh, everything explained well and 10/10 customer service.

7 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Emily. Thank you for your review for Josh. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh was very helpful and explained…

Josh was very helpful and explained everything to me.

14 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi there Wendy,

Thanks for taking the time to leave this 5 star review about your experience with Josh!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 stars costumer service

I`m here to say a big thank you to Caleb who done a great costumer service . I needed to renew my mobile phone contract and Caleb was very friendly and professional in the way of giving me the options and suggesting witch one would be the best to suit my needs.
in fact all the staff at Eastbourne store are very attentive and helpful . THANK YOU Caleb

26 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Helen,

Thanks for your 5 star review! We appreciate your feedback and kind words about Caleb and then team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Broadband contract and new sim

Great experience.
Very kind and knowledgeable.

4 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi James, thanks for your feedback.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service!

Josh was really great and spent an hour with us. Sorted out our contracts and was really clear with all the information. Great service!

4 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

It's great to hear Josh took the time to explain everything you needed today Sally.
Thanks, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Caleb in the…

Excellent service from Caleb in the Eastbourne shop.
Quick and easy to get a new phone.
Friendly customer service, highly recommend.
Thanks Steve

28 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Been in today. Ryan has been amazing sorting upgrade on phone.
Very clear information
Thanks for your help

24 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Tanya,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Three different people helped on a…

Three different people helped on a complicated account and they were patient and kind - Caleb, Steph and Josh. Caleb finishing it now - all good!

14 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Richard,

Thanks for your feedback! It's great to hear you had a great experience in store with Caleb, Steph and Josh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic expert advice and service.

6 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Ian,

Its great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The two gentlemen Josh and Josh

The two gentlemen Josh and Josh were very knowledgeable and helpful in trying to help save money and give the best service possible

10 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey,

Fantastic to hear about our Josh's. We appreciate the review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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