I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver más
La empresa ha respondido
Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver más
La empresa ha respondido
Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend
La empresa ha respondido
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Ver más
La empresa ha respondido
Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Reino Unido
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Amazing customer service from Lewis, came in for 1 phone and sold us 2.

Respuesta de Vodafone UK - Eastbourne
Transferred over 2 phones and broadband under one account. Nice to have everything together. Lewis explained the various options and it was so much easier than trying to do it all myself online

Respuesta de Vodafone UK - Eastbourne
Great advice and managed to save more money than expected - served by Lewis and Reece, many thanks for all the help and patience

Respuesta de Vodafone UK - Eastbourne
I was served by Lewis ,Excellent customer service, very knowledgeable helpful and friendly. Very pleasant to talk to.He's an asset to the company .

Respuesta de Vodafone UK - Eastbourne
Lewis was extremely helpful and like to thank him for all his help he was also very knowledgeable

Respuesta de Vodafone UK - Eastbourne
Very satisfied with the service Caleb gave me today

Respuesta de Vodafone UK - Eastbourne
I change my contract recently and the gentleman helping me, Louis was very helpful, patient and managed to explain the process very quickly and with a lot of clarity.
Thank you

Respuesta de Vodafone UK - Eastbourne
Lewis was amazingly helpful. Mega guy.

Respuesta de Vodafone UK - Eastbourne
Mick was very polite, friendly and helpful.

Respuesta de Vodafone UK - Eastbourne
Lewis was very helpful, got my phone working in very little time after a little mistake I had made setting up, he also helped me get a better deal on my broadband! 100% recommendations

Respuesta de Vodafone UK - Eastbourne
Lewis was very helpful on what we required today, he was very chatty and made us feel welcome 100% recommend

Respuesta de Vodafone UK - Eastbourne
5 stars Vodafone Eastbourne guys Harry, Caleb and Mick (the 3 amigos)
Had problem with sending messages , called 191 who said go to Camden store who couldn’t sort out issue.
Went to Eastbourne store and the 3 guys were AMAZING , they sorted out the issue that no one else could.
Thanks for your patience and your expertise and help .

Respuesta de Vodafone UK - Eastbourne
I was attended to with utmost respect and attention to every single complaint I had come in with, all resolved ,was considering even terminating my contract but left here happy and will continue to use Vodafone . Thank you so much .

Respuesta de Vodafone UK - Eastbourne
Mr Lewis the Sales Adviser was excellent. We came into store upset, and we left smiling and happy. He was calm, patient and he made sure the problem we came in for was solved.

Respuesta de Vodafone UK - Eastbourne
I went into the Eastbourne store to inquire about getting an upgrade on the new iPhone. Was met by Lewis. Excellent customer service and support from him! Made the whole process and decision very easy as well as clear.

Respuesta de Vodafone UK - Eastbourne
Caleb was great and helped me upgrade my phone, even transferred my data and got me a great deal on a laptop!

Respuesta de Vodafone UK - Eastbourne
They were very helpful I was Caleb and Mick and they were great at talking me through everything.

Respuesta de Vodafone UK - Eastbourne
Great service and advice. Really appreciated Caleb talking through the options.

Respuesta de Vodafone UK - Eastbourne
Went in to pick up and trade in my old phone. Spoke to Lewis about my broadband and realised he could save us a lot of money on our broadband. Great guy.

Respuesta de Vodafone UK - Eastbourne
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