Vodafone UK - Eastbourne Opiniones 

240
TrustScore: 5 sobre 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Ver más

La empresa ha respondido


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  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(240)

40.694 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Painless experience in store

Painless experience in store, highly recommend.

19 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Angus,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Warm and welcoming staff

Warm and welcoming staff, tidy and warm store, what's not to like? Staff listened to my questions and queries and took the time to go through everything, 10/10

19 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Harry,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fast and efficient service

Fast and efficient service. Explained all the available options open to me.
Transfer service was also offered.
Good deals on Black Friday worth waiting for incase you're looking for an upgrade.
Recommended.

1 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Jeremy. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Reece and Thomas served me today. They were extremely helpful and so kind!

17 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came to buy a new phone

I came to buy a new phone, reluctantly and was greeted by Thomas. He was very kind, reassuring and never once did I feel pressured. Excellent customer service. Thank you

13 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

HI Carrie,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Thomas was very good and helpful also…

Thomas was very good and helpful also transferred data from old phone to new

9 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Jean,

It's great to hear about your recent experience and feedback for Thomas, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service. Spent a lot of time to get the right…

Thomas in the Eastbourne store spent a lot of time to get the right deal for me. Very happy with the service. Thank you.

3 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey,

Thanks for letting us know what an amazing job Thomas in our Eastbourne store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas has been really helpful ingiving…

Thomas has been really helpful ingiving me different options to choose. He really helped me into find the perfect option contract fit for my needs overseas.
Very nice manners and knowlegable in the job he's doing!!
Thanks a lot!

1 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Emanuela, thanks for reaching out about the amazing service offered by Thomas earlier today.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Jamie

28 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Grant,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas at the Eastbourne store pulled…

Thomas at the Eastbourne store pulled put all the stops to get us set up with unlimite mobile wifi and three mobile phones. Keep up the great work.

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas

Thomas was very helpful.
Explained everything .
Very polite and friendly
Helped to upgrade and sort extra iPad for me .

10 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Ali,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Amazing customer service from the…

Amazing customer service from the lovely Thomas today! Patient, kind and so helpful. Got everything done quickly even with a couple laughs. 👍

3 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Rosey,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Thomas helped me with my phone

Thomas helped me with my phone, thank you so much for clearing my phone from nonsense

2 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Joan,

Thank you for taking the time to leave us a 5 star review and the feedback about Thomas great customer service.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

From the very start of my visit to…

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and concerns. He was able to give me the best service and I highly commend him. He deserves every success in his future career. Thank you.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey Heather,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I commend very highly Harvey at…

I commend very highly Harvey at Vodafone in Eastbourne for the great service he gave to me this afternoon.
His kind patience and noticeable good character was very evident. I wish him great success in his career in the future.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey Brenda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas was fantastic helping us upgrade…

Thomas was fantastic helping us upgrade to a new phone. Patient and knowledgeable. Thank you

14 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Sally-Ann,

Thanks for your review for Thomas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great service and cheap price

14 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey Jeremiah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Knowledgeable staff

Went into local shop to ask re roaming and Beth was amazing. Knew exactly what I needed to know and specific information for the country without needing to look it up! So easy 🤩

13 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hey there,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jayme was great

Jayme was great
He made us feel very reassured we picked the right price plan package

Thank you

12 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Claire,

What super feedback for Jayme! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was above and beyond helpful he…

Tom was above and beyond helpful he deserves a raise sooner rather than later and definitely management material! Joking aside can't fault the service provided today.

11 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eastbourne

Respuesta de Vodafone UK - Eastbourne

Hi Carol,

These are lovely kind words of feedback for Tom. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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