I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... Ver más
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Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... Ver más
La empresa ha respondido
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... Ver más
La empresa ha respondido
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and ev... Ver más
La empresa ha respondido
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
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Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, Reino Unido
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David was extremely helpful in switching my phone to Vodafone and finding the most suitable contract. His communication was consistently positive and clear, making the whole process easy and stress‑free.

Respuesta de Vodafone UK - Edinburgh Gyle
George has been really helpful. Great service, highly recommended.

Respuesta de Vodafone UK - Edinburgh Gyle
Our assistant Skye was very helpful and knowledgeable, she was very understanding and took time with us.

Respuesta de Vodafone UK - Edinburgh Gyle
David was very helpful and gave perfect choices, new phone confirmed after too many years of not upgrading.

Respuesta de Vodafone UK - Edinburgh Gyle
David was amazing. We had 3 phones to upgrade, he made the experience stress free, he was very knowledgeable and super helpful. Thank you so much!

Respuesta de Vodafone UK - Edinburgh Gyle
I had a fantastic experience at the Vodafone store in Edinburgh Gyle, and I’d especially like to thank Calum for his outstanding help.
As always, this Vodafone store has a really friendly, welcoming and almost “at home” atmosphere. You can walk in knowing absolutely nothing about what you need, and the staff are always happy to take the time to explain everything and find the best solution.
I originally visited the store to get a phone for my son, but Calum went far beyond what I expected. He took the time to look through my existing account and suggested several options that I hadn’t even considered. Thanks to his advice, I now have faster home internet, a better contract, and, when you take everything into account, I actually saved a significant amount of money.
That’s what really impressed me — Calum wasn’t simply trying to sell me something. He listened, checked what I already had, and genuinely looked for ways to improve my situation and get me better value.
I highly recommend the Vodafone store at Edinburgh Gyle, and especially Calum. Professional, knowledgeable, friendly and genuinely helpful.
Thank you, Calum, for going the extra mile and for your excellent service. It’s very much appreciated! ⭐⭐⭐⭐⭐

Respuesta de Vodafone UK - Edinburgh Gyle
Great customer service from George. Professional, friendly and informative experience

Respuesta de Vodafone UK - Edinburgh Gyle
sol was so great and helpful today
with me being deaf great communication via computer

Respuesta de Vodafone UK - Edinburgh Gyle
Saw a sales advisor quickly and service was excellent . Very clear guidance on pricing and current offers. Great service from Marc

Respuesta de Vodafone UK - Edinburgh Gyle
Skye was very helpful and patient with me. She kept me informed and answered all my questions. A credit to your company

Respuesta de Vodafone UK - Edinburgh Gyle
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to change my airtime plan only and look at changing my phone after October when new iPhone is due out as cost was more than I wanted to pay.

Respuesta de Vodafone UK - Edinburgh Gyle
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!

Respuesta de Vodafone UK - Edinburgh Gyle

Respuesta de Vodafone UK - Edinburgh Gyle
Marc was very helpful at sorting out a deal which gave us a broadband upgrade (new and better kit, same speed), together with a reasonable SIM deal to replace an expensive legacy O2 contract. Took a few minutes to sort “paperwork” and will be a few days before Sim is working and kit arrives, but happy with customer experience.

Respuesta de Vodafone UK - Edinburgh Gyle
Helpful, friendly service from Skye today at Gyle Vodafone. Really appreciate the time she took to explain everything to me. Thank you.

Respuesta de Vodafone UK - Edinburgh Gyle
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and even had a great chat and laugh with us about the football. He got us both a great deal without any hassle, he’s a true asset to the company! Highly recommend.

Respuesta de Vodafone UK - Edinburgh Gyle

Respuesta de Vodafone UK - Edinburgh Gyle
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable to go back with any problems. Really recommend speaking with Calum. A very positive experience

Respuesta de Vodafone UK - Edinburgh Gyle
Calum took my previous experience rycerze professionally and provided options most suitable for myself and put a lot of effort to check all paying options to reduce monthly payments.
Score 11 out of 10

Respuesta de Vodafone UK - Edinburgh Gyle
George is a very pleasant, helpful and professional assistant manager.
Lynn

Respuesta de Vodafone UK - Edinburgh Gyle
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