Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
La empresa ha respondido
Localización
Cambiar localización16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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Consulta las opiniones de los clientes
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Ver más
La empresa ha respondido
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Ver más
La empresa ha respondido
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Ellesmere Port
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Reino Unido
5,0
Excelente
447 opiniones
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Ed excellent service very knowledgable
15 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hi Tony, thank you so much for your wonderful review and the amazing support you’ve shown for Ed, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Marc is ace sorted out everything thing…
Marc is ace sorted out everything thing with politeness
29 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Margaret,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed has been fantastic today.His…
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options for both my phone and my Vodafone broadband. Excellent customer service.You need to look after good staff and Ed is an expert in his field. Thanks Vodafone.
28 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Walked in to be greeted cheerfully by…
Walked in to be greeted cheerfully by Marc, who set up my upgrades etc.
Great service.
23 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marc helped me set up Facebook…
Marc helped me set up Facebook marketplace on my phone
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Barbara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hello Ed thanks for all your help
Hello Ed thanks for all your help
10 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hi Iris , thank you so much for your wonderful review and the amazing support you’ve shown for Ed, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Ed has always helped me in the past,and…
Ed has always helped me in the past,and service with a smile.Transferred my stuff at no cost,helped me claim my free gift,all good.
8 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Gerry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark dealt with me today .I found him…
Mark dealt with me today .I found him very helpful and knowledgeable and dealt with me exceptionally well .
Very easy pleasant experience.
8 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Roy,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was excellent as always and fixed my…
Ed was excellent as always and fixed my problem hassle free.
5 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Mike,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed has helped me out a few times,and…
Ed has helped me out a few times,and this time,saved me £4 a month,with much more free Internet.Mils issue with switchover,but sorted easily!And nice to talk to and very friendly.
3 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Rosamund,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren sorted my issue with my phone…
Lauren sorted my issue with my phone with a smile. Thank you Lauren.
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey,
Thanks for letting us know what an amazing job Lauren did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service by Lauren and the…
Fantastic service by Lauren and the team. Would recommend this phone store to anyone.
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc was incredibly helpful when I went…
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoid any unexpected charges while abroad.
Really friendly, professional service and a credit to Vodafone - thank you again, Marc!
20 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Samuel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc helped with my Vodafone app and…
Marc helped with my Vodafone app and gave me a better deal
19 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc helped us remove cleaning apps and…
Marc helped us remove cleaning apps and pop ups
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Ellesmere Port
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great store .Alan the guy deaking with…
Great store .Alan the guy deaking with me was fantastic . Highky recomended . Great guy .
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marc was so so helpful
Marc was so so helpful. I was in a terrible situation with another company where I had received really poor service. It was such a relief to get the service I did in store today.
Thank you.
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Sharon,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Ellesmere Port
Hey Diana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed is very helpful and knows his stuff…
Ed is very helpful and knows his stuff explained everything, thank you
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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