Vodafone UK - Exeter Opiniones 

583
TrustScore: 5 sobre 5

5,0

246 High Street, EX4 3NZ EXETER, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 246 High Street, EX4 3NZ, EXETER, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

583 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(583)

41.513 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best customer service

Dan was our agent today, he was absolutely amazing, even if unfortunately we couldn't get a new phone today, but he's definitely the the best agent we've ever met and he did his absolute best. Very good experience! 5 stars

18 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hi there,

We're happy to hear about the positive experience you had with our agent! We appreciate your feedback and are glad that they provided excellent service.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had a great experience with Sam today…

Had a great experience with Sam today at Exeter Branch always so curtious kind and helps with setting up new contracts seamlessly and remembered us from previous years great customer service

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey kelly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was very helpful and sorted out our…

Sam was very helpful and sorted out our new phones and contracts with great customer service skills.

4 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Jack,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hayley was great help in the Exeter…

Hayley was great help in the Exeter Branch, knowledgable, efficient and friendly. Thank you!

31 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Dan was amazing and I got a wonderful deal.

27 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Victoria,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Walked in to Vodafone Exter today

Walked in to Vodafone Exter today, was very nervous on changing my plan and keep me number. And I see Hayley, she help me to set up everything. Nothing is a problem for Hayley, she went above and beyond to help me. She is definitely a star in your team.

17 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Judy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Wow! DAN was:
Fantastic, patient, informative, sensitive, professional & current.

16 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was knowledgable pleasant and…

Dan was knowledgable pleasant and helpful. I wasn’t intending to buy today but I am pleased I did.

14 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan gave an exceptional service

Dan gave an exceptional service. A real asset to the company.

9 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Iaz,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service by Jack

Great service by Jack, amazing phones. But be warned they don’t have pink iPhone 16 in stock.

5 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Thomas,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

confusing account issue

We came in with a complex and confusing issue with our account not overly confident it would be rectified, jack did a really good job and has restored our confidence with Vodafone

5 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Jack was very helpful in sorting out an…

Jack was very helpful in sorting out an error that a previous staff member made.

5 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Nicola,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Scott was super helpfull and patient

Scott was super helpfull and patient

5 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Hugh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Taj

1 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Victoria,

Thanks for the lovely review and fantastic support for Taj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was very helpful and friendly

Jack was very helpful and friendly. I didn’t know what I wanted when I worked in and he made the whole process easy.
Easy experience and great staff.

28 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hey Abbie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Top service

Jack has saved the day sorting out my upgrade. Top service. Thanks!

21 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hi Joanna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great rapport

Great rapport. Very efficient, friendly and informative. Great experience!!

19 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful young lady made our…

Very helpful young lady made our account live and all the changes we asked for Hayley was most helpful and efficient.

19 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hi Mrs C Brown. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was very polite and competent in…

Jack was very polite and competent in his work

18 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Exeter

Respuesta de Vodafone UK - Exeter

Hi Tony! We're happy to hear that you found our team member polite and helpful. Thank you for your positive feedback; we appreciate it.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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