Vodafone UK - Farnham Opiniones 

172
TrustScore: 5 sobre 5

4,9

32 The Borough, GU9 7NJ Farnham, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 32 The Borough, GU9 7NJ, Farnham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(172)

41.785 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Save money on plan

I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

4 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Natasha,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful sorting out my new phone

Very helpful sorting out my new phone

4 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New phone and transfer from old

I needed a new phone and my old phone was playing up (only working properly when it was plugged in). Tom, who dealt with both, was excellent. Not only was I able to get a new phone that morning but he was able to transfer all my old phone data, when it was touch and go whether it would work. Amazing service.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank You Nicky and Thomas

Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order and had a new phone in my hand in 24 hours. Thank you both very much! Excellent customer service!

24 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks for helping me out on a glitch…

Thanks for helping me out on a glitch in my phone - beyond the call of duty.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas Pringle was absolutely excellent…

Thomas Pringle was absolutely excellent and helped you retain a customer and two lines today - I wanted to quit Vodafone but he really was great and I took the managers special offer so happy - it is worthy to note that Thomas was critical to that happening and I hope you recognise him suitably

14 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff were extremely helpful and…

Staff were extremely helpful and knowledgeable
Set me up with a new phone quickly and efficiently

23 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful professional assistant…

Very helpful professional assistant Darren helped me sort my new contract and gave full information in response to my questions
Very happy with the service received

20 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nicky at the Farnham store was amazing

Nicky at the Farnham store was amazing, walked me through the entire thing.
I am hopeless with anything digital , she was a star .

12 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Best customer service ever

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so minutes. Really amazing customer service, this guy should get a pay rise and a cuddle! 😀 Seriously, a stellar employee. Keep hold of him!

28 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Tilly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan was really helpful in helping us…

Ryan was really helpful in helping us set up an eSIM.
Thank u

24 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Ashleigh,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

Vodafone Farnham, Surrey are the best! Ryan went through everything & found the best deal to suit mine & my son’s requirements & gave me great advice. I then needed to sort out my other son’s contact (he also had an upgrade), so Luca stayed late & patiently assisted me with the best deal & set it all up. We are going back in today to sort out my Mum’s Vodafone contract & Ryan has said he will be there to do this. The other gentleman that was there was helping along the way too. I think they are an absolute credit to the company & I do hope you pass this on to them. What a team the Manager has! Many thanks. Trudy Kitabayashi.

16 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Trudy,

Thanks for the lovely review and fantastic support for Ryan and Luca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service

Good service and helpful staff, no issues

12 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan is the best

Ryan who served us was incredibly helpful, knowledgeable and friendly

12 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Paul at Vodafone Farnham was helpful

Paul at Vodafone Farnham was helpful, insightful and resolved my query very quickly and I left with an excellent sim only deal and great advice. Thank you!
P.s Thank you Ryan who helped sort out mobile broadband the week prior! All at the same store!

12 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Sharmin,

Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan was super friendly and very…

Ryan was super friendly and very helpful.

12 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Joe, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Converted back to a monthly plan

Ryan talked me through all of the plans and different combinations of sim and phone and sim only so I could make an informed decision. I felt very well looked after throughout the experience that my interest was at the focus of the deal and I was lucky to get the last iphone16 available in store!

11 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hi Danielle,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Perfect profesional

Perfect profesional

11 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Peter,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks Ryan for all your help…

Thanks Ryan for all your help… gave me the best deal that’s out there, really polite and friendly… I would recommend Ryan for all your vodaphone needs x

10 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hi Deborah ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Darren was extremely helpful pleasant

Darren was extremely helpful pleasant, and very kind.

9 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Farnham

Respuesta de Vodafone UK - Farnham

Hey Jean,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más