Vodafone UK - Gainsborough Opiniones 

148
TrustScore: 5 sobre 5

4,9

Unit 25 Marshalls Yard, DN21 2NA Gainsborough, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the store today on 2 occasions. I had problems with my phone that went faulty. The gentleman in the store who was called Tyler, was absolutely outstanding. He couldn’t do enough for me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tyler is a superb manager for your business and a great asset to the Gainsborough store. He went above and beyond to meet our needs and the package he built for us was perfect and exactly what we were... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • Unit 25 Marshalls Yard, DN21 2NA, Gainsborough, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(148)

40.947 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Luke and Tyler were both great

Luke and Tyler were both great. Very helpful and transferred my data to my new phone.

8 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Janet,

Thanks for letting us know what an amazing job both Luke and Tyler did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Big thank you Tilly and Tyler…

We really want to thank Tilly and Tyler who have made our complicated swaps to Vodafone from EE/BT really smooth and easy. Tilly was fab today, despite a very difficult ask involving business contracts and multiple SIMs, and Tyler sorted out broadband brilliantly - £60 a month off the bill!. We've saved a combined total of £95 a month just by coming in. If I'd known it was that easy I've have done it years ago.

3 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Alex,

This is a brilliant review for Tilly and Tyler. Thanks for sharing.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Morgan was great

Morgan was great ! Very knowledgeable, helpful and friendly. I would certainly recommend anyone to go and see her for help.

29 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Jo,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic experience in store…

Fantastic experience in store transferred ownership of one number upgraded our phones transferred our data across nothing was too much trouble! Will definitely return when upgrading fab service

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great helpful staff

Great helpful staff, plenty of knowledge to assist with questions. A fantastic experience compared to many other places. Many thanks a credit to Vodafone

17 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Christine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

If I could give 6 stars I would

Went in to see how much it would be for a new iPhone, Morgan was very helpful got me a good deal with unlimited data at a price that was cheaper than I’m currently on. Love my new phone! Couldn’t be happier … Morgan and Tyler were both very helpful and friendly and made the whole process easy. They’re a credit to the business and have made a new loyal customer. Keep up the good work. ☺️

11 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Jason,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The service was first class and a…

The service was first class and a seamless process throughout thank you

8 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Jo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The service was amazing throughout…

The service was amazing throughout thank you.

8 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Jason,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good Very helpful thanks for all…

Very good Very helpful thanks for all your help.

31 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Paul,

We're pleased to hear your great feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Purchasing 2 new IPhones.

Came in for a price for upgrading mine and my partners phones. Staff were really helpful and polite and I was sorted within 30 minutes. The only thing I would comment on was the actual Vodafone system was a little slow and delayed the order, but that was no fault of the staff as they handled it brilliantly.

28 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgraded without a problem with Tyler…

Upgraded without a problem with Tyler and Morgan. A credit to your business

24 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Mike,

This is a great review for Tyler and Morgan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great service from Peter very helpful…

Great service from Peter very helpful and knowledgeable will definitely be back

13 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Martyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

If you have any issues or questions, run straight to this office!!! They will help you🙌🏽

Many thanks for your help Peter! Best Vodafone office in my life🥹🔥

3 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Uhonna,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service

Very good service !

31 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Nat

This is great to hear, we're pleased you're happy with the service we provide! Thank you for sharing.

If you ever have any questions, or concerns feel free to pop us over a DM on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Wery professional worker. On help line I need speak 40 min, but nothing. But when I go to shop I need just 10 min and all is done.
Amazing service.

8 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hey Ahha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and explain Everything…

Very helpful and explain Everything clearly all in all a great experience

1 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Tracy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

First class service

Agnes and Brett sorted out my problem with courtesy and efficiency. Really wouldn't give up until solved. Both a credit to your company.

15 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer support and…

Excellent customer support and experience from Bridgette at the store in Marshalls yard in Gainsbrough. Thank you for all your help.

11 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Steve. Thank you for your review for Bridgette. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from Brittany and Agnes!

11 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Dennis. Thank you for your review for both Brittany and Agnes. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was very happy with our experience here…

Was very happy with our experience here as we got everything that we needed sorted and was a very friendly service.

9 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Gainsborough

Respuesta de Vodafone UK - Gainsborough

Hi Jade. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más