I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Ver más
La empresa ha respondido
67/69 Channel Street, TD1 1BN Galashiels, GB
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I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Ver más
La empresa ha respondido
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
La empresa ha respondido
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Ver más
La empresa ha respondido
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Ver más
La empresa ha respondido
Escrito por la empresa
67/69 Channel Street, TD1 1BN, Galashiels, Reino Unido
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Respuesta de Vodafone UK - Galashiels
Thanks to Suzanne for her assistance in providing me with an updated Samsung phone. I appreciated her knowledge and patience

Respuesta de Vodafone UK - Galashiels
I went in for tech help. I found the team to be helpful and friendly and speak to me in a way that I understood how to solve the problem if it were to arise again. I would highly recommend this store

Respuesta de Vodafone UK - Galashiels
I broke my iPhone after I dropped it on the couch. Went in to store in a little bit of a panic about getting my stuff over to a new phone but they made the whole process so simple! I love my new Samsung S23 Ultra, I'm so happy I took the store recommendation and will be forever grateful that they transferred all my personal information over. I had no idea it was so easy to switch from iPhone to Samsung or I would have done so sooner! Great phone, great deal, great service!!

Respuesta de Vodafone UK - Galashiels
Went to the Vodafone store purely shopping around, was looking to potentially switch networks as I recently moved home and had terrible signal with my previous provider. All the staff in the shop were friendly and helpful and they sorted me out with a new phone and sim package with exactly what I needed. Overall great experience, the person serving me done all the necessary checks to make sure I would recieve the service I needed for my work, and gave me info on my options for a broadband service too.

Respuesta de Vodafone UK - Galashiels
Went in for some tech support and queries. Hamish was excellent and provided quality customer service, I would highly recommend this establishment.

Respuesta de Vodafone UK - Galashiels
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