Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... Ver más
La empresa ha respondido
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... Ver más
La empresa ha respondido
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Gillingham
Escrito por la empresa
Información de contacto
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, Reino Unido
4,9
Excelente
302 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful staff.
1 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Ant,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very helpful and efficient
Josh was very helpful and efficient
1 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Ryan,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua (Raven) was so friendly and…
Joshua (Raven) was so friendly and helpful. I had a great experience buying my new phone. What a lovely change to have someone make eye contact and engage in intelligent conversation.
28 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Kerry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kate and Wayne were both fantastic and…
Kate and Wayne were both fantastic and very helpful. Both extremely knowledgeable and friendly. Amazing service.
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca and Wayne were both very helpful…
Becca and Wayne were both very helpful today. Outstanding support for me today fantastic service.
21 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anna was great today
Anna was great today. She helped me in store save money on my contracts and I really appreciate all the help highly recommended her
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Robert,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anna and Dylan have been great at…
Anna and Dylan have been great at helping me with my phone and saving me money- recommend them two to everyone
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service yet again from…
Brilliant service yet again from Vodaphone. Connor was very professional and helpful. Good welcoming atmosphere either no pressure and got a fantastic deal. Keep up the good work
14 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Mel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anna helped me and my husband with our…
Anna helped me and my husband with our new phines and broaband contract. Shes always happy to help
4 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Paulin,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hempsted store, Adam
I came into the store on 26/05 just to get an idea on prices for an upgrade. A young gent, Adam, grabbed me a seat and I just wanted to highlight his service.
Firstly, without any trouble or it feeling like a hardship, he provided me with a list of prices for multiple different devices, leaving no stone unturned. He gave both the "professional" opinion and his own thoughts on each of the deals, making it unbelievably easy for me to make a choice.
I asked lots of questions about specifics between different devices and Adam had the answers on hand at an instant, no "uhhmmm" or "errrr" just pure product knowledge paired with his own experiences again leaving me with no doubts. I have had lots of phones in my time, and I have never come across anyone that was as knowledgeable and proactive as him. He clearly understands customer service and executes perfectly. Adam wasn't at all pushy on the sale which is a HUGE win for me when buying anything, that quality alone escalates the experience massively.
Sadly he wasn't in the store when i came back to complete the upgrade, but was very keen that he gets the feedback/praise that he deserves. A total asset to that store and the man you want to be seeing if you're looking to upgrade.
26 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Tom,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Served by Adam above and beyond
Served by Adam above and beyond, great service
22 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Josh was so helpful
Josh was so helpful
No pressure was given and he went through everything step by step
Thank you Josh, great service
22 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Gillingham
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam very helpful & pleasant feel all…
Adam very helpful & pleasant feel all was explained really well
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
Very friendly and helpful.
Was greatful for them giving me their time to resolve my issue.
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Keith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan was excellent
Dylan was excellent, sorted out our contracts .
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was brilliant
Dylan was brilliant. I'm a long term vodafone customer with 4 phones for family and the upgrade experience with Dylan at Hempstead store was excellent, informative and clear.
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Harry,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Dylan
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful and was an…
Adam was very helpful and was an absolute pleasure to deal with! Great job!
1 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Professional, Patient & Helpful
Professional, patient and very helpful, especially for a non techie
26 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan and Adam
Excellent service from Dylan and Adam. Well worth popping into the Hempstead Valley Store for the best deal I could have got and fantastic customer service - Thank you!
11 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Gillingham
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.