Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .
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84-90 Buchanan Street, G1 3HA Glasgow, GB
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Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .
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Popped into Buchanan Street as I was having issues with my personal hotspot speaking to my laptop. I spoke to a gentleman called David and his knowledge was excellent and by changing the password re... Ver más
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Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely. I wasn't taken for granted as an existing customer,... Ver más
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Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He... Ver más
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Escrito por la empresa
84-90 Buchanan Street, G1 3HA, Glasgow, Reino Unido
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Umar was a great lad, very helpful and straight forward too, made the whole proccess quick and easy

Respuesta de Vodafone UK - Glasgow Buchanan St
Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .

Respuesta de Vodafone UK - Glasgow Buchanan St
Issue with network- Umer sorted my issue and was very happy and satisfied with the team in Buchannan

Respuesta de Vodafone UK - Glasgow Buchanan St
Popped into Buchanan Street as I was having issues with my personal hotspot speaking to my laptop.
I spoke to a gentleman called David and his knowledge was excellent and by changing the password resolved the issue within 10 minutes.
I shall return to renew my contract when it is due .

Respuesta de Vodafone UK - Glasgow Buchanan St

Respuesta de Vodafone UK - Glasgow Buchanan St
Kimberly was very welcoming, helpful and understanding

Respuesta de Vodafone UK - Glasgow Buchanan St
Amazing service from Umer wonderful help and patience thank you

Respuesta de Vodafone UK - Glasgow Buchanan St
Daniel was wonderful! We're dinosaurs and updating our contract for the first time since 2021, so we're a lot of work for Daniel. But that's us now updated. Couldn't have got up to date without him! So glad we went into the store.

Respuesta de Vodafone UK - Glasgow Buchanan St
Excellent service could not have done updates without help from the employee

Respuesta de Vodafone UK - Glasgow Buchanan St
Outstanding support from Lisa!
I had an incredibly tough time after being hacked and losing my account and number. Lisa didn't just provide flawless, professional technical support; she showed genuine empathy and human kindness when I needed it most. She went above and beyond to guide me through a stressful situation. She is an absolute credit to Vodafone!

Respuesta de Vodafone UK - Glasgow Buchanan St
Lisa has been totally awesome today. So patient and listened to everything we needed. Much appreciated x

Respuesta de Vodafone UK - Glasgow Buchanan St
Lisa was super professional and there was a solution to all my concerns and questions. Quiet, calm, and trustworthy. A much needed experience after a stressful day. Teally appreciated.

Respuesta de Vodafone UK - Glasgow Buchanan St

Respuesta de Vodafone UK - Glasgow Buchanan St
Marcus was very helpful. I manage to cut down our broadband invoice and helped us with the app. Thank you again Marcus !

Respuesta de Vodafone UK - Glasgow Buchanan St
well done to Kim who provided full information and understood my needs and im haply i got great service from vodafo. e buchannan street

Respuesta de Vodafone UK - Glasgow Buchanan St
First I have been with Vodafone almost 30years as the technology changes all the time things can get a bit tricky to understand been visiting the store in Hamilton many times through the years where I had great support very helpful staff specifically Kimberley.
I was sad when the store closed down recently however some of the staff moved to the Glasgow branch including Kimberly so I am happy to visit this store and receive excellent service very professional and attentive from Kimberley also she helped me out with broadband so have all package now and happy Thank You Nicolas

Respuesta de Vodafone UK - Glasgow Buchanan St
Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely.
I wasn't taken for granted as an existing customer, like the provider I just left did.
I was saved c. £20.00 per month overall.
Vodafone know how to value existing customers, and Dan is an absolute asset to them.
Outstanding - made my day!

Respuesta de Vodafone UK - Glasgow Buchanan St
Really helpful with all our broadband, travel and phone upgrade inquires today, great service all round.

Respuesta de Vodafone UK - Glasgow Buchanan St
I had good experience with Megan she was very helpful and patient

Respuesta de Vodafone UK - Glasgow Buchanan St
Good experience and got lots of help to set up new phone

Respuesta de Vodafone UK - Glasgow Buchanan St
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