Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... Ver más
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Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... Ver más
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Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... Ver más
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Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... Ver más
La empresa ha respondido
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... Ver más
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Escrito por la empresa
Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, Reino Unido
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Respuesta de Vodafone UK - Glasgow the Fort
Adam went above and beyond to have my need met, absolute credit to the store

Respuesta de Vodafone UK - Glasgow the Fort
Kered and Lewis in store were absolutely tremendous in setting up my New Contract, very well looked after and appreciate the guys a lot for all the help

Respuesta de Vodafone UK - Glasgow the Fort
Got an upgrade yesterday but my old phone would not allow me to transfer data, came back into shop and Natalie helped, she went above and beyond as my old phone was the problem but she persevered and got there, she was very patient and her customer service skills are excellent very empathetic when I was a bit stressed with it all.

Respuesta de Vodafone UK - Glasgow the Fort
Mikey was great and really helpful in setting up my phone

Respuesta de Vodafone UK - Glasgow the Fort
Mikey was very helpful in getting me a new phone. He explained everything well and took my needs into consideration. He advised me of the best product for me and the best value

Respuesta de Vodafone UK - Glasgow the Fort
Mikey great service and very helpful. Polite and explained everything clearly

Respuesta de Vodafone UK - Glasgow the Fort
When into store to change home broadband from sky to Vodafone. Mike’s took his time and explained the whole process to us. Excellent service thank you Mike

Respuesta de Vodafone UK - Glasgow the Fort
I don’t usually write reviews but felt compelled to do so after a recent visit to the Vodafone store at the Glasgow Fort. I was served by Natalie, a young lady who was courteous and knowledgeable, she listened intently as I explained my need to upgrade my iPhone X which had served me well over the past several years. She presented me with all the information required for me to make my own informed decision as to what phone and airtime plan best suited my needs. I have several family phones on my account and the airtime plans for these were also upgraded to better value ones at the time of my visit. Finally everything was checked over to ensure that all was in order before signing. All in all a very unexpectedly pleasant experience.

Respuesta de Vodafone UK - Glasgow the Fort
Debbie in the Fort was a great help. Came in with an issue and was quickly solved and even got me a great deal on broadband

Respuesta de Vodafone UK - Glasgow the Fort
Adomas was great today when collecting my new phone. He also told.me about a cashback scheme that I was not aware of, so thank you for a nice wee surprise after Christmas!

Respuesta de Vodafone UK - Glasgow the Fort
Adam in shop was very good gave good deal on mobile plan would highly recommend

Respuesta de Vodafone UK - Glasgow the Fort
needed a lot of help to get my son a phone, young man Leo Henderson helped me and i was very happy with phone and service

Respuesta de Vodafone UK - Glasgow the Fort
Lewis helped me and my girlfriend get an ipad last minute before christmas today would reccomend the store

Respuesta de Vodafone UK - Glasgow the Fort
Had a very pleasant experience in store with Natalie. She went out her way to find the the phone in the colour I liked. Highly recommended.

Respuesta de Vodafone UK - Glasgow the Fort
Kered in the Vodafone store was a massive help, got myself set up with an upgrade and my kids new contracts would highly recommend this gent and this store. First class service

Respuesta de Vodafone UK - Glasgow the Fort
Mikey gave excellent service I got a great deal with my new phone and o am so happy, he was efficient and VP had plenty of knowledge .

Respuesta de Vodafone UK - Glasgow the Fort
Mikey was extremely helpful and made the whole changeover process hassle free

Respuesta de Vodafone UK - Glasgow the Fort
Mikey was amazing, couldnt have been more helpful and accomadating.

Respuesta de Vodafone UK - Glasgow the Fort
I had an outstanding experience with Ashley at Vodafone. From start to finish, Ashley delivered truly phenomenal service professional, friendly, and incredibly knowledgeable. They took the time to understand my issue, explained everything clearly, and went above and beyond to make sure everything was resolved quickly and smoothly.
It’s rare to come across someone who cares as much about customer satisfaction as Ashley does. Their patience, attention to detail, and genuine willingness to help made the entire experience stress-free.
Thank you, Ashley, for your exceptional support. Vodafone is very lucky to have you, and I’m a very happy customer because of you!
If you’d like it tweaked further, I can adjust it!

Respuesta de Vodafone UK - Glasgow the Fort
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