A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!
La empresa ha respondido
Localización
Cambiar localización29 Lyon Way, KY7 5NN Glenrothes, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
La empresa ha respondido
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... Ver más
La empresa ha respondido
I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decisi... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Glenrothes
Escrito por la empresa
Información de contacto
29 Lyon Way, KY7 5NN, Glenrothes, Reino Unido
4,9
Excelente
139 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service as always
Excellent service as always
Would recommend to all
3 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Thanks for your review. We're happy to hear that you consistently receive excellent service from us.
Vodafone Social Media Team
I had an issue with billing for my…
I had an issue with billing for my mobile contract and was rather stressed. Sarah immediately identified the issue and resolved it, all while discussing options for a new tariff with my upgrade next year.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dylan was fantastic couldn’t have asked…
Dylan was fantastic couldn’t have asked for a better experience in store, Glenrothes Store has amazing staff and felt very welcome
14 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Jacqueline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
The team were amazing
Thank you kindly
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee from the Glenrothes team was very…
Lee from the Glenrothes team was very informative and helpful whilst I was in today looking for a new phone. Wouldn't hesitate going to Lee for advice. Great customer service.
5 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store, would visit again and recommend to family and friends
Thank you
4 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Sims,
I'm glad to hear that the store agents were able to help. Thank you for the wonderful review and the fantastic support for team.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone and Facebook issue
Came in about a Facebook issue and Dan advised me what to do but also set me up with a new device as I had a trade in offer available on my account, thanks
13 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Mrs Kierszten,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service. Very helpful and answered all our questions. Would definitely recommend this store. Dan was fantastic.
13 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient, helpful and sorted all of my worries Dan the manager , was who I dealt with and I will come back to this shop with no hesitation whatsoever and an absolute pleasure of an experience
4 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Gaye,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fix Google account
Went in to help merge my Google account with my phone and tablet and Dan fixed it without a fuss
10 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hi Isabella.
We're happy to hear that we were able to merge your Google account with your phone and tablet without any trouble.
Thank you for sharing your positive experience,
Vodafone Social Media Team
New customer
Amazing environment and supportive as I came in to help a friend with the broadband and Dan helped sort this out and a SIM deal to take us away from pay as you go as we was paying too much for this too
9 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Angela,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Setting upy new device
Amazing service with help setting up my new phone.
Cheers Dan
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
We're happy to hear that you had an amazing experience, and we appreciate you taking the time to leave us this great review.
Thanks,
Vodafone Social Media Team
Great service.Patient and friendly
Great service.Patient and friendly. Excellent.
12 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in with a friend to help them with…
Came in with a friend to help them with their account and got speaking to Dylan about my broadband and mobile and moved over to Vodafone from O2 and saved some money.
Dylan was amazing couldn't be happier, thank you so much
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Bruce
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Dylan in the Glenrothes…
Thank you Dylan in the Glenrothes Store, service was fantastic, got the phone I wanted with the plan I wanted couldn't thank Dylan enough
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Neil,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store visit.
The staff are friendly as always.lf l'm not sure about a matter they are always patient with me for example one of the young lads Lee is a good example for his colleagues.
1 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
VERY GOOD SERVICE
VERY GOOD SERVICE, FROM MICHAEL EX PLAINEDEVERYTHING FOR ME TO UNDERSTANS EXCEPTIONALLY GREAT SERVICE.
1 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Janice,
Thanks for the lovely review and fantastic support for Michael. It's always great to read such nice feedback.
.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience in Store
Fantastic experience in Store, very thankful to Dylan who helped me get the phone I wanted
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hi Sheena,
We really appreciate your wonderful review and the amazing support for Dylan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Very happy with the service
Very happy with the service, staff are very friendly and helpful.
3 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Gregory,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was absolutely…
Customer service was absolutely outstanding, friendly and extremely helpful. Helped myself and my girlfriend get our new phones. I'll give Dylan 10/10
3 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glenrothes
Hey Ray,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.