Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Ver más
La empresa ha respondido
94 High Street, PO12 1DS Gosport, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Ver más
La empresa ha respondido
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy... Ver más
La empresa ha respondido
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!
La empresa ha respondido
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Ver más
La empresa ha respondido
Escrito por la empresa
94 High Street, PO12 1DS, Gosport, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!

Respuesta de Vodafone UK - Gosport
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

Respuesta de Vodafone UK - Gosport
Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

Respuesta de Vodafone UK - Gosport
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

Respuesta de Vodafone UK - Gosport
He was very polite, explained everything and made the transfer seemless

Respuesta de Vodafone UK - Gosport

Respuesta de Vodafone UK - Gosport
Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

Respuesta de Vodafone UK - Gosport
I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

Respuesta de Vodafone UK - Gosport
Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

Respuesta de Vodafone UK - Gosport
Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

Respuesta de Vodafone UK - Gosport
Franc was amazingly helpful and very knowledgeable.
Zero fuss upgrade and sim swap, would 100% recommend

Respuesta de Vodafone UK - Gosport
Frank was super helpful and knowledgeable- got me the best deal and the most helpful for roaming abroad. Made it painless - thank you!

Respuesta de Vodafone UK - Gosport
Lonnie in store sorted out what has taken 13 hours on the phone, 55 emails and 6 texts. Outstanding support given.

Respuesta de Vodafone UK - Gosport
Was really good and really helpful would definitely recommend and come back

Respuesta de Vodafone UK - Gosport
Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

Respuesta de Vodafone UK - Gosport
Took phone to store to get everything transferred over, Nick was polite and everything was done in a timely manner, thanks

Respuesta de Vodafone UK - Gosport
Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.

Respuesta de Vodafone UK - Gosport
Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information

Respuesta de Vodafone UK - Gosport

Respuesta de Vodafone UK - Gosport
So helpful and patient explained everything so I understood

Respuesta de Vodafone UK - Gosport
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.