We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Ver más
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94 High Street, PO12 1DS Gosport, GB
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We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Ver más
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Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Ver más
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Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... Ver más
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Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Ver más
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Escrito por la empresa
94 High Street, PO12 1DS, Gosport, Reino Unido
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Nick was very helpful and aborted out my requirements with professionalism

Respuesta de Vodafone UK - Gosport
Frank at Gosport was amazing. He was so helpful.

Respuesta de Vodafone UK - Gosport
Frank made me welcome. Took time to find the best way forward for my account. Explained and listened and answered questions. Polite and friendly

Respuesta de Vodafone UK - Gosport
Cara did a great job fixing my phone bugs.

Respuesta de Vodafone UK - Gosport
Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googling Internet and phone deals and was rang up the very next day. The phone service in store is better than on line for broadband as there is an automated bot voice that tries everything to not put you through to a person but once you do get to speak to a human the service although from a call centre overseas is good. I'm happy to be honest with them and once you are a customer you get offers of other things vodaphone does.

Respuesta de Vodafone UK - Gosport
Visited the Vodafone store three times saw Kara on each occasion, she was very helpful and able to explain all about the new phone In a way I could understand without being patronising and talking down to me which is very refreshing as you get older

Respuesta de Vodafone UK - Gosport
Kara and nick were very helpful, they found me a better deal than I was paying , thank you

Respuesta de Vodafone UK - Gosport
Very helpful information he did a very good job.

Respuesta de Vodafone UK - Gosport
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help and advice, knowledge of your store Manager Frank was to us invaluable needing g to have back up i ternet as cancelling Virgin movie g home a abraud. If hod gone to Portsmouth one would have been given the run around. Bravo Zulu to Frank on your store. Akamune-Miles

Respuesta de Vodafone UK - Gosport
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!

Respuesta de Vodafone UK - Gosport
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

Respuesta de Vodafone UK - Gosport
Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

Respuesta de Vodafone UK - Gosport
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

Respuesta de Vodafone UK - Gosport
He was very polite, explained everything and made the transfer seemless

Respuesta de Vodafone UK - Gosport

Respuesta de Vodafone UK - Gosport
Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

Respuesta de Vodafone UK - Gosport
I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

Respuesta de Vodafone UK - Gosport
Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

Respuesta de Vodafone UK - Gosport
Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

Respuesta de Vodafone UK - Gosport
Franc was amazingly helpful and very knowledgeable.
Zero fuss upgrade and sim swap, would 100% recommend

Respuesta de Vodafone UK - Gosport
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