Vodafone UK - Grimsby Opiniones 

348
TrustScore: 5 sobre 5

4,9

Unit E4 , 40 Friargate, DN31 1ED Freshney Place, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was re... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Grimsby

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

348 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(348)

40.846 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Special thank you to Chloe who helped…

Special thank you to Chloe who helped and listened and had patience of a saint.

25 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe got me a good upgrade on a new…

Chloe got me a good upgrade on a new phone and helped me out with the transfer thanks chloe

26 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Trevor,
Thanks for the lovely review and fantastic support for Chloe..
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I got a good deal for my iPhone 17 and…

I got a good deal for my iPhone 17 and an iPad and Amy helped me set them all up for me. Very happy with my service in store. She’s an asset to the team

17 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey George,

Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amy and Dave helped to save my…

Amy and Dave helped to save my information and move it to my new phone.

Very happy for their help

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Lesley,

Thanks for the lovely review and fantastic support for Amy and Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Spoke with chloe at the gy branch

Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, very happy with the whole process.

23 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I got my phone with chloe a few days…

I got my phone with chloe a few days ago and it came in store to collect nkce and quick, i then went into store and chloe transferred all my information over for me. Great service!

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Kate,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into store to ask for help with…

I came into store to ask for help with setting up my new phone and Amy did a great job in transferring everything over for me. I left the new and old phone with her and she moved it all over for me. Happy with the service!

18 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Marilyn,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I needed a new phone and Amy got me a…

I needed a new phone and Amy got me a good price for my new phone. Nice to speak to and got me what i wanted

11 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Samuel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to store for a new phone and…

Came in to store for a new phone and ended up leaving with a great deal. Amy who served us was friendly efficient and understood our needs. A very helpful employee, happy to come back and see her next time

8 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hi Ann, thank you so much for your wonderful review and the amazing support you’ve shown for Amy, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Chloe served me today and answered all…

Chloe served me today and answered all my questions with care and total professional knowledge. She even got me a better price for one of my mobile phones that were out of contract.
Grimsby Vodaphone store is the go-to place for that personal touch. Ask for Chloe or Dave.

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe was welcoming and extremely Helpful.

Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Howard,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe got me a good deal on my upgrade

31 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Maxine,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came in to store to get a new deal…

I came in to store to get a new deal for my phone from PAYG to contract.

I got a good deal from Amy and she sorted everything out for me

23 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Went in currys to get new phone took…

Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑

7 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Dawn,

I am sorry to hear that your return wasn't completed smoothly. I understand how frustrating this is and it's not how we want our customer experiences to go.

So we can make sure this is all resolved, and you have received your money back, please reach out to the Social Media Team on vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe was professional

Chloe was professional, polite and knowledgeable...10/10

14 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Martin,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amy and Dave were exceptional and very…

Amy and Dave were exceptional and very friendly

12 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Millie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful

Very friendly and helpful. Good service from Amy and Dave. Thank you

12 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Terri,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Our sales assistant was fantastic

Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.

29 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Chloe

Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞

27 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and kind

Very helpful and kind

27 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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