Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Ver más
La empresa ha respondido
Unit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Ver más
La empresa ha respondido
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Ver más
La empresa ha respondido
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Ver más
La empresa ha respondido
There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was re... Ver más
La empresa ha respondido
Escrito por la empresa
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Reino Unido
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Special thank you to Chloe who helped and listened and had patience of a saint.

Respuesta de Vodafone UK - Grimsby
Chloe got me a good upgrade on a new phone and helped me out with the transfer thanks chloe

Respuesta de Vodafone UK - Grimsby
I got a good deal for my iPhone 17 and an iPad and Amy helped me set them all up for me. Very happy with my service in store. She’s an asset to the team

Respuesta de Vodafone UK - Grimsby
Amy and Dave helped to save my information and move it to my new phone.
Very happy for their help

Respuesta de Vodafone UK - Grimsby
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, very happy with the whole process.

Respuesta de Vodafone UK - Grimsby
I got my phone with chloe a few days ago and it came in store to collect nkce and quick, i then went into store and chloe transferred all my information over for me. Great service!

Respuesta de Vodafone UK - Grimsby
I came into store to ask for help with setting up my new phone and Amy did a great job in transferring everything over for me. I left the new and old phone with her and she moved it all over for me. Happy with the service!

Respuesta de Vodafone UK - Grimsby
I needed a new phone and Amy got me a good price for my new phone. Nice to speak to and got me what i wanted

Respuesta de Vodafone UK - Grimsby
Came in to store for a new phone and ended up leaving with a great deal. Amy who served us was friendly efficient and understood our needs. A very helpful employee, happy to come back and see her next time

Respuesta de Vodafone UK - Grimsby
Chloe served me today and answered all my questions with care and total professional knowledge. She even got me a better price for one of my mobile phones that were out of contract.
Grimsby Vodaphone store is the go-to place for that personal touch. Ask for Chloe or Dave.

Respuesta de Vodafone UK - Grimsby
Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.

Respuesta de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby
I came in to store to get a new deal for my phone from PAYG to contract.
I got a good deal from Amy and she sorted everything out for me

Respuesta de Vodafone UK - Grimsby
Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑

Respuesta de Vodafone UK - Grimsby
Chloe was professional, polite and knowledgeable...10/10

Respuesta de Vodafone UK - Grimsby
Amy and Dave were exceptional and very friendly

Respuesta de Vodafone UK - Grimsby
Very friendly and helpful. Good service from Amy and Dave. Thank you

Respuesta de Vodafone UK - Grimsby
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.

Respuesta de Vodafone UK - Grimsby
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞

Respuesta de Vodafone UK - Grimsby

Respuesta de Vodafone UK - Grimsby
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