Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Ver más
La empresa ha respondido
66 High Street, GU1 3ES Guildford, GB
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Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Ver más
La empresa ha respondido
Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Ver más
La empresa ha respondido
We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Ver más
La empresa ha respondido
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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Escrito por la empresa
66 High Street, GU1 3ES, Guildford, Reino Unido
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Nishant helped me renegotiate my contracts

Respuesta de Vodafone UK - Guildford
Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on my face! I was pretty committed to Vodafone before but now I know I am very unlikely to change provider when you have such good customer service! Thank you

Respuesta de Vodafone UK - Guildford
Mo was very helpful in helping me get back up and running with my sim where customer service were not helpful at all

Respuesta de Vodafone UK - Guildford
Ben was very helpful getting my new phone set up

Respuesta de Vodafone UK - Guildford
The store was clean and in a great location.
Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.

Respuesta de Vodafone UK - Guildford
Visited the Vodafone store and had a great experience, much better than my phone experiences.
Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I door which was locked (I’m sure unnecessarily) answering questions or multiple people before making multiple customers smile.
A credit to Vodafone.


Respuesta de Vodafone UK - Guildford
We needed to replace a phone and went without an appointment to the Guildford shop.
Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet.
He managed all the technical needs with ease and we were very pleased with the result

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford
Nishant helped upgrade and saved me £ on my sim and hbb

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford
Storm was extremely helpful and made the process of getting a new iPhone very easy!
Would highly recommend.

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford
Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford
Mo was very helpful in helping switching broadband

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to finish. Sam was polite, pleasant, extremely friendly, and took the time to make sure I got the best options for my needs. It’s rare to come across someone so genuinely helpful and professional. Thank you, Sam, for making the whole experience so easy.

Respuesta de Vodafone UK - Guildford

Respuesta de Vodafone UK - Guildford
I wanted top leave a review for Ben at the Guildford store who assisted yesterday with my purchase of a new handset and contract. He explained everything thoroughly and answered my questions efficiently, in a polite and courteous manner with humour!
Thank you Ben for the great customer service and making it an enjoyable shopping experience.

Respuesta de Vodafone UK - Guildford
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