I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Ver más
La empresa ha respondido
Localización
Cambiar localización5 Southgate, HX1 1DL Halifax, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As always polite and ready to help ,shout out to sharon and Danny ,talking me through different options for my new phone and for helping my dad with an issue with his current phone .
La empresa ha respondido
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... Ver más
La empresa ha respondido
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal. He also sorted my husband out with a new phone and, again, an excellent deal. Lovely and ple... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Halifax
Escrito por la empresa
Información de contacto
5 Southgate, HX1 1DL, Halifax, Reino Unido
4,8
Excelente
201 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Halifax
Hello Ben,
Fantastic to hear about Jacobs support, thank you for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taz was fantastic
Taz was fantastic. Very professional, knowledgable and helpful.
12 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Nikki,
Your feedback is much appreciated, thank you. We're really glad that you had a positive experience in store with Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went to vodafone Halifax last week
Went to vodafone Halifax last week. had a discussion with Tommy who was very helpful, about the cost of my plan but ran out of time, agreed to return and did so yesterday. Tommy was busy with another customer but a young woman finished having her lunch, came down and started to deal with me What a waste of time she ignored the advice Tommy gave me last week, quoted me plan prices more than double those discussed by Tommy.
She refused to take notice of what I was telling her in a rude and aggressive manner. Despite my protests she just continued and I told her I would leave vodafone after many years being a customer.and I did. i am now with tesco paying less ang enjoying 11 times more gigs
10 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Robert,
Thanks for taking the time to leave your review. I'm sorry to hear about the experience you've had when visiting one of our stores.
We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Hafsah was patient and very helpful …
Hafsah was patient and very helpful Would definitely recommend she helped me solve all my issues
6 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Jeanette. Thank you for your review for Hafsah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tommy... what a lad!
Tommy... what a guy! What a well mannered individual and cut my bill down a nice little sum.
6 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Anthony. Thank you for your review for Tommy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
helpfull and good…
The adviser was verry helpfull and good despite hassle with the transfer of my apps. Tasmia was excellent in her service. Great asset to the team.
5 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hey Richard,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Tom and the rest of…
Great service from Tom and the rest of the staff in Halifax
4 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hey Ernie,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into store to upgrade
Came into store to upgrade. Tommy was a massive help. So informative and excellent customer service. He offered to set it up for me and I was looked after very well. The whole team were great and very attentive and friendly.
3 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Lesley,
This is such an amazing review for Tommy. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
First day in the UK and was served by…
First day in the UK and was served by Lisa she was very helpful and friendly. Made the experience easy.
29 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hey Rachael,
Thanks for letting us know what an amazing job Lisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help from Tommy at the Halifax store
We visited the Halifax store with my mother and Tommy was great. He talked us through the upgrade options and helped us understand the different costs. Wonderful to know we have people to talk to when we need. Thanks Tommy!
17 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Guy,
This is a great review for Tommy. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
was a lovey guy very helpful solved my…
was a lovey guy very helpful solved my problem straight away great manners definitely recommended
6 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Chantelle,
This is such an amazing review for our Halifax colleague. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tasmia was very helpful and…
Tasmia was very helpful and knowledgeable, answered all my questions and explained how my sim would be swapped over throughly. Very happy with the service.
26 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Laurence,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing customer service!
Tasmia is an asset to Vodafone. Her customer service was excellent and got me the top range iPhone whilst saving me money on my bill. I’ve been in before but nobody told me about the extra charges. She went the extra mile to set up my phone and I will definitely be coming back to buy again.
20 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Michelle,
This is a great review for Tasmia. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Very helpful as I havnt a clue about new phones. Tasmia was very patient and did a great job setting up my new phone. Excellent service thanks taz!
21 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Elizabeth,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lisa was really helpful and friendly
Lisa was really helpful and friendly. She made the whole experience easy for my elderly mum. Vodafone have the best deals.
21 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
wow tommy is ace at the store sorted my…
wow tommy is ace at the store sorted my issue out with sim swap very frindly
15 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Byron,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
JAcob’s service was fantastic
JAcob’s service was fantastic. Very pleasent
15 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi John,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jacob was very helpful and explained…
Jacob was very helpful and explained everything thoroughly and answered all my questions.
15 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Sarah,
Thanks for the great feedback for Jacob. It's really appreciated.
Thanks again, Vodafone Social Media Team
Yes everything all OK tasmia was very…
Yes everything all OK tasmia was very helpful
31 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Lorraine,
Thanks for taking the time to review and share this feedback for Tasmia.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really friendly very helpful would…
Really friendly very helpful would definitely recommend lisa is a credit to the company
25 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Halifax
Hi Jonathan. Thank you for your review for Lisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.