Vodafone UK - Hastings Opiniones 

293
TrustScore: 5 sobre 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

Valorada con 5 estrellas sobre 5

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... Ver más

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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(293)

40.266 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The lovely ladies helping us in the…

The lovely ladies helping us in the Hastings branch (Emily and Katie) were both knowledgeable as well as friendly. Happy to chat while they dealt with our setup.

9 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey KLS,

Thanks for the lovely review and fantastic support for Emily and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was very helpful

Jack was very helpful. Helped with getting us into our Vodafone account and then done a sim upgrade!

5 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Mary,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was excellent

Katie was excellent. Searched for best deal, handled the documentation really efficiently, was charming and friendly.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Emily was patient and did a lot of…

Emily was patient and did a lot of research regarding the tow best contacts for my needs. Very reassuring. Good.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that the research and care provided met your needs. It's great to know that the service was reassuring! We appreciate your feedback.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer Service!

Excellent customer Service!
My sim card had stopped working and I desperately needed my phone to work. The two amazing members of staff sorted it out and even gave me a slightly lower price on my contract!

15 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Scam on my iphone

I had a problem with a company regarding storage on my iPhone. I went into the local Hastings branch and Genevieve was so very helpful. She told me it was a scam after looking at my iPhone. Genevieve then proceeded to show me how to tell the amount of storage and more information regarding scams.etc.
Genevieve was kind, really efficient and didn’t make me feel stupid for not understanding. I am 76 and sort of computer and phone literate but need help sometimes.
Thank you Genevieve your attitude, professional knowledge and caring was much appreciated.

3 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi. We're so glad to hear that our team member was able to help you with your iPhone storage issue and provide clarity regarding potential scams. We appreciate you acknowledging their efficiency, kindness, and expertise. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Explained everyth ing insulation details excellent

29 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi. We're glad you found the installation details helpful and the explanation excellent. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas was very helpful and made the…

Thomas was very helpful and made the experience very smooth and was happy to help.

11 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A big thank you to Emily for her help…

A big thank you to Emily for her help and patience in setting up my new phone and contract. It took two visits to sort out the issue my fault not Emily's. A big thank you again.

4 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Huge help

9 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas was very helpful fıx my phone…

Thomas was very helpful fıx my phone problems and helpıng me choose new phone

6 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Emily at Hastings branch was super…

Emily at Hastings branch was super helpful.
She was really knowledgeable and was able to upgrade my device & plan smoothly, best of all I've saved £16 a month by swapping my broadband services to Vodafone too!
Emily was polite and friendly but really professional and went the extra mile. Thankyou

4 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Joanna,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas in Hastings was excellent and…

Thomas in Hastings was excellent and helped me upgrade my 2 iphones
There were some system issues that he was upfront and clear about but sorted it out and i am very thank you !!

4 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Aysel,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie senior store manager was…

Katie senior store manager was extremely helpful and reduced my bill!

Highly recommend.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in to the Vodaphone shop in…

Went in to the Vodaphone shop in Hastings had a really helpful conversation with Emily came away very happy

11 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Wayne at the Hastings branch was…

Wayne at the Hastings branch was exceptional and gave excellent information and advice on everything ans was very hellful indeed ! Thank you

10 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Eric,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom done an amazing job and myslef and…

Tom done an amazing job and myslef and my husband was very happy with his customer service
Great job
Hastings in the shopping centre

6 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that you and your husband were very pleased with the wonderful service provided at Hastings in the shopping center. Thank you for sharing your positive experience!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas is absolute legend

Thomas is absolute legend, I’ve had problems all morning about my issues and he sorted them out in 10 minutes. Great help

5 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom who served us was excellent and…

Tom who served us was excellent and highly professional in his conduct and explained everything to us for updating our mobile phone account and broadband account

5 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Emily … and thanks…

Great service from Emily … and thanks for sorting my issue

29 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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