Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
La empresa ha respondido
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
La empresa ha respondido
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver más
La empresa ha respondido
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver más
La empresa ha respondido
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... Ver más
La empresa ha respondido
Escrito por la empresa
46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido
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Respuesta de Vodafone UK - Hastings
Brilliant Emily and Mark in Hastings!Quite wonderful!

Respuesta de Vodafone UK - Hastings
I went to the Hastings Vodafone shop to get a brand new Iphone and i ended up walking out with the Iphone 16 Pro Max for a very fair cheaper price. Emily (the lovely girl who served me) got my price down and was so friendly towards me when I had no scooby.

Respuesta de Vodafone UK - Hastings
Very helpful, great service, brilliant deal. Very happy 😁

Respuesta de Vodafone UK - Hastings
5 Star Review Lewis was excellent

Respuesta de Vodafone UK - Hastings
Excellent customer service from Mark.
Couldn’t fault at all!

Respuesta de Vodafone UK - Hastings
Couldn’t fault Mark at the Hastings store, 10/10 customer service to help us find the best deal to suit our needs

Respuesta de Vodafone UK - Hastings
Your employees at the Hastings branch are an absolute credit to your company especially Marnie

Respuesta de Vodafone UK - Hastings
The staff member (Marnie) had excellent knowledge, was helpful and patient throughout and spent a lot of time ensuring my enquiries were answered well

Respuesta de Vodafone UK - Hastings
Great experience talking with Mark in store today as my partner was looking to upgrade or go for a sim only contract. Very friendly and would highly recommend.

Respuesta de Vodafone UK - Hastings
Mark was extremely helpful with changing my sim plan, managed to save me money while upgrading my data to a better offer, went through everything super clear and was very precise with all the information that he gave. Couldn't recommend him high enough

Respuesta de Vodafone UK - Hastings
Everytime im in your store always satisfying very helpful

Respuesta de Vodafone UK - Hastings
Had a fantastic service from Marnie and Emily with setting up my new broadband package.
Both were extremely helpful and attentive.
I would highly recommend their services.

Respuesta de Vodafone UK - Hastings
Mark, the assistant manager at the Hastings branch helped us over two days, patiently helping us as we made up our mind overnight. Best thing about his expert service was his genuine determination to save us money and tailor the package to our specific needs. Fantastic service.

Respuesta de Vodafone UK - Hastings
First off, it's several experiences.
The first was in Nov 2017 when my phone got damaged. Lewis at Vodafone Hastings sorted everything out with no drama at a particularly stressful time. New phone, SIM-only, same number.
Second time remains a mystery, but the lady helped sort out my issue.
Third time was this week. I had ordered by phone a hotspot which I couldn't get up and running. A visit to Priory Meadow saw Lewis again resolve an issue (faulty item) and reduce my monthly bill. Again, no drama, no fuss, and friendly banter whilst the computer did its stuff. We joked about cinema and my facial disfigurement without any awkwardness.
Isn't that part of what customer service is?
The whole gang down there are wonderful.

Respuesta de Vodafone UK - Hastings
Mark in the Hastings store was extremely helpful and went above and beyond to help me with my upgrade.

Respuesta de Vodafone UK - Hastings
Fantastic service, got everything we asked for and at a better rate.
Mark was very friendly and professional, our experience in store was a pleasure
Thank you

Respuesta de Vodafone UK - Hastings
Marnie was really great in helping me to make the best choice of what I wanted, she was patient with me, she gave me several options with details to facilitate my decision.
I made my choice and got my desired phone which was great, Marnie told me about the offer on the device I bought which I wasn’t even aware of, this got me more excited which is the reason I’m giving a 5 star review.
Generally, I had a good experience at the store.

Respuesta de Vodafone UK - Hastings
Emily was fantastic and really knowledgeable and extremely helpful, she is a credit to your company, thank you so much 😁

Respuesta de Vodafone UK - Hastings
had a great experience buying my new iphone through vodafone hastings. after a poor experience with o2 i’m glad to finally be with a company that reassured me! josh and the rest of the team were great. thanks!

Respuesta de Vodafone UK - Hastings
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