Vodafone UK - Hastings Opiniones 

294
TrustScore: 5 sobre 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... Ver más

La empresa ha respondido


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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

294 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(294)

40.694 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really helpful

Really helpful. Emily and Mark were great.

7 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Campbell. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant Emily and Mark in…

Brilliant Emily and Mark in Hastings!Quite wonderful!

7 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Valerie. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Emily was extremely helpful!

I went to the Hastings Vodafone shop to get a brand new Iphone and i ended up walking out with the Iphone 16 Pro Max for a very fair cheaper price. Emily (the lovely girl who served me) got my price down and was so friendly towards me when I had no scooby.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Neffy. Thank you for your review for Emily. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, great service, brilliant deal. Very happy 😁

2 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi David,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 Star Review Lewis was excellent

5 Star Review Lewis was excellent

1 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi James. Thank you for your review for Lewis. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from Mark.
Couldn’t fault at all!

1 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Roger. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

10/10 customer service

Couldn’t fault Mark at the Hastings store, 10/10 customer service to help us find the best deal to suit our needs

1 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Ellie. Thank you for your review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hastings Excellence branch…

Your employees at the Hastings branch are an absolute credit to your company especially Marnie

1 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Mervie. Thank you for your review for Marnie and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff member (Marnie) had excellent…

The staff member (Marnie) had excellent knowledge, was helpful and patient throughout and spent a lot of time ensuring my enquiries were answered well

17 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi David,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly staff, Highly recommend

Great experience talking with Mark in store today as my partner was looking to upgrade or go for a sim only contract. Very friendly and would highly recommend.

6 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Rochelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mark was extremely helpful with…

Mark was extremely helpful with changing my sim plan, managed to save me money while upgrading my data to a better offer, went through everything super clear and was very precise with all the information that he gave. Couldn't recommend him high enough

6 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Adam,

Thanks for your review and feedback for Mark! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Everytime im in your store always…

Everytime im in your store always satisfying very helpful

2 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hello, Graham,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New Broadband set up.

Had a fantastic service from Marnie and Emily with setting up my new broadband package.

Both were extremely helpful and attentive.

I would highly recommend their services.

15 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Kieran,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Mark, the assistant manager at the Hastings branch helped us over two days, patiently helping us as we made up our mind overnight. Best thing about his expert service was his genuine determination to save us money and tailor the package to our specific needs. Fantastic service.

6 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Damon, Thanks for your wonderful feedback for James. It's really good to see he was patient while you made your decision.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Faultless service.

First off, it's several experiences.

The first was in Nov 2017 when my phone got damaged. Lewis at Vodafone Hastings sorted everything out with no drama at a particularly stressful time. New phone, SIM-only, same number.

Second time remains a mystery, but the lady helped sort out my issue.

Third time was this week. I had ordered by phone a hotspot which I couldn't get up and running. A visit to Priory Meadow saw Lewis again resolve an issue (faulty item) and reduce my monthly bill. Again, no drama, no fuss, and friendly banter whilst the computer did its stuff. We joked about cinema and my facial disfigurement without any awkwardness.

Isn't that part of what customer service is?

The whole gang down there are wonderful.

30 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Gary,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team when you visited us on store.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mark in the Hastings store was…

Mark in the Hastings store was extremely helpful and went above and beyond to help me with my upgrade.

1 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Katy,

We’re glad to hear you found the best option for you when visiting Mark in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, got everything we asked for and at a better rate.
Mark was very friendly and professional, our experience in store was a pleasure
Thank you

1 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Friend of Ted,

This is such a great review for Mark. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Marnie was really great in helping me…

Marnie was really great in helping me to make the best choice of what I wanted, she was patient with me, she gave me several options with details to facilitate my decision.

I made my choice and got my desired phone which was great, Marnie told me about the offer on the device I bought which I wasn’t even aware of, this got me more excited which is the reason I’m giving a 5 star review.

Generally, I had a good experience at the store.

29 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Timothy,

Thank you for taking the time to review and sharing this great feedback for Marnie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Emily was fantastic and really…

Emily was fantastic and really knowledgeable and extremely helpful, she is a credit to your company, thank you so much 😁

28 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

new iphone purchase

had a great experience buying my new iphone through vodafone hastings. after a poor experience with o2 i’m glad to finally be with a company that reassured me! josh and the rest of the team were great. thanks!

26 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Emily,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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