I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... Ver más
La empresa ha respondido
Localización
Cambiar localización9d Castle Street, LE10 1DA Hinckley, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... Ver más
La empresa ha respondido
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... Ver más
La empresa ha respondido
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hinckley
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
9d Castle Street, LE10 1DA, Hinckley, Reino Unido
4,9
Excelente
467 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had massive issues with my sim
Had massive issues with my sim. Went in to the store for some help met with store manager Ricardo who was brilliant. Got my number working again. What a legend
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Space,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customers service and really…
Fantastic customers service and really help to customise my phone need. Help me to sort my plan out for euro roaming in Italy. Thank you Ricardo ! Graci Mille!!
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Vittorio,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
My phone bill was really high and it…
My phone bill was really high and it has been reduced by over £30 a month. Thanks Ricardo!
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Went into the shop to see if my phone…
Went into the shop to see if my phone was due for renewal. Met ricardo who was brilliant, lowered my bill and got me some euro roaming for my holiday. Great service thank you
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Alison,
Thanks for the lovely review and fantastic support for ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the store with a faulty old…
Came into the store with a faulty old phone and walked out with a brand new device and doesn't cost an arm an leg. Thank you Raihan for being patient with me.
2 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Rick,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Has trouble transferring my data from…
Has trouble transferring my data from my old phone to my new phone. Saw jayden in store who was brilliant and sorted everything out for me a great young man. Thank you
1 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Jill,
Thanks for the lovely review and fantastic support for Jayden. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having problems with my email met…
Was having problems with my email met the new store manager ricardo he was amazing and helped me fix my phone in 10 mins
2 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Beverley,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Raihan helping…
Excellent service from Raihan helping me set my phone up. Cant fault them.
2 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Dean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Needed help with roaming data
Needed help with roaming data. Came into get it sorted for my holiday spoke with Ricardo he sorted it within 2 mins he was brill
2 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Joan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was such a massive help today
Mo was such a massive help today, and spent the time to get me sorted and alleviate all my worries. Great job.
1 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Adrian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store for some help with…
Came in to store for some help with issues with my phone. Met with Ricardo in store who was brilliant and found the problem straight away. Top man!
29 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Beryl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wanted to upgrade my s22 Samsung for…
Wanted to upgrade my s22 Samsung for the s26 but prices were too high everywhere. Came into the hinckley store and Ricardo was amazing found me a great deal and also looked at my broadband deals to save me further money. Brilliant service will be back again for my wife's upgrade soon ! Thanks again
23 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Mukhtar,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to upgrade for a 16e
Came in to upgrade for a 16e, was served by ricardo who found me a great deal for the iphone 17 and I couldnt be happier, thank you so much you were fantastic!
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
my phone stopped working so it was time…
my phone stopped working so it was time for a new one. was served by Ricardo in store who was amazing from start to finish. helped me get my phone back up and running. excited to use my new phone thanks Ricardo!
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke gave an amazing service today so…
Luke gave an amazing service today so happy with the deal he gave us can’t not thank enough :)
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Rebecca,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone camera stopped working
My phone camera stopped working. Came into store and met with Ricardo who helped me to get my phone working again. Top man thank you
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in to get a new phone
Came in to get a new phone, luke helped so much and the service was amazing, everyone in the workplace treated me well and i felt welcomed, best experience i’ve had
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw a broadband deal online and came in…
Saw a broadband deal online and came in store to see if I could leave my current provider. Met with Luke in store who was absolutely fantastic. Came across very knowledgeable and trust worthy brilliant service.
18 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Had big issues with customer sevices on…
Had big issues with customer sevices on the phone with my broadband. Had a really bad experience so came into the hinckley store for help. Met store manager Ricardo he was brilliant and help me get my account sorted. He saved my opinion of vodafone and he was really helpful cant thank him enough.
18 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Ionica,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Tea
Came in to get my spend cap removed…
Came in to get my spend cap removed ended up leaving with 2 great deals and saving me a ton off my bill. Ricardo was amazing I will be back to see him again. Brilliant service!
17 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hinckley
Hey Ija,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.