Vodafone UK - Hitchin Opiniones 

220
TrustScore: 5 sobre 5

4,9

13 High Street, SG5 1AT Hitchin, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Glenn was patient and helpful. Explained everything so I could understand. Thank you

La empresa ha respondido


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  • 13 High Street, SG5 1AT, Hitchin, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

220 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(220)

40.120 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Came to Hitchin store Glenn (The Big G)…

Came to Hitchin store Glenn (The Big G) helped me renew sim only contract saved me alot of money very happy 5 stars

11 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Alan,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jamie and Mutzy at Vodafone were very…

Jamie and Mutzy at Vodafone were very helpful. I'm with O2 and they were very welcoming. There is no O2 shop in Hitchin and I'm 80 years old. I will definitely recommend their service. I came in confused, and now I'm leaving with all the information I need

10 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey FatGran,

Thanks for the lovely review and fantastic support for Jamie and Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nafisa did a great job…

Nafisa did a great job of finding my daughter and I the best priced contracts for our mobile phones. She was very competent, patient and professional, which made the whole process go well. Nafisa had a friendly and engaging attitude, I think she these qualities will be a great asset to her in her career going forward!

8 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey William,

Thanks for the lovely review and fantastic support for Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in a couple of times to great experience negotiate…

Came in a couple of times to negotiate a new deal.
Was very happy with the whole experience and the young trainee who served me.
Was polite and patient and made the whole seamless.
Well done nafisa

9 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Aethelstan,

Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Glenn was super helpful

Glenn was super helpful, friendly and excellent at his job. Helped myself and my 93 year old mother with changing to a new phone and contract. Cannot thank him or recommend him more. Thank you so much

7 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Patsy,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came to hitchin store to renew…

I came to hitchin store to renew contact Glenn gave me a wicked deal 5 star service

6 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Dinah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came to Vodafone store got great…

Came to Vodafone store got great service from Glenn
Got a great sim only plan 5 stars all around great service

6 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Len,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Glenn

Glenn, helped me upgrade my phone and his service was excellent

5 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgrade with Glenn 5 stars

Came in to upgrade my phone
Saw Glenn he was very helpful and patient while helping me upgrade to an iPhone 16E would recommend staff at Hitchin branch

4 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Glen was amazing in the Hitchin shop…

Glen was amazing in the Hitchin shop got my bill down and advised me going forward on what to do with a contract and new phone excellent service

23 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Karen, ​

Thanks for the lovely review and fantastic support for Glen. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lovely friendly staff

Lovely friendly staff, most helpful and knowledgeable .

22 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful

Nafisa, Jamie, and Mutsi are always helpful when I need anything. No matter how big or small the issue they get it straightened out every time. Thank you.

20 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mutzy and Nafisa have been very helpful…

Mutzy and Nafisa have been very helpful and we appreciate their help.

20 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hitchin

Respuesta de Vodafone UK - Hitchin

Hey Ken, ​

Thanks for the lovely review and fantastic support for Mutzy and Nafisa. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a brilliant service at the…

I had a brilliant service at the Hitchin branch. Mutzy and Nafisa saved me money on my home broadband. No wait time, served me immediately and great laugh

20 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hitchin

Respuesta de Vodafone UK - Hitchin

Hey Cathy,

Thanks for the lovely review and fantastic support for Mutzy and Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service thank you Jamie

Jamie at Vodafone Hitchin was really helpful sharing the different options for me to upgrade my phone. He even offered to set it up for me. Thank you Jamie.

13 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into the Hitchin store and had…

I came into the Hitchin store and had amazing service from Nafisa and Glenn as I bought my new phone and had my data transferred from my old phone. I would highly recommend the store and am very grateful for the excellent service I received.

15 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service

Glenn was really helpful and very informative with helping me upgrade my handset.

14 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hitchin

Respuesta de Vodafone UK - Hitchin

Hi Phillips,

Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in today

Akila was really helpfull when i came into store today!

13 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hitchin

Respuesta de Vodafone UK - Hitchin

Hey,

Thanks for the lovely review and fantastic support for Akila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really happy and pleasant service by…

Really happy and pleasant service by Store Manager Mutzy and Jamie. They helped me with my current phone. Will highly recommend

6 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hitchin

Respuesta de Vodafone UK - Hitchin

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff. Jamie was superb today. My phone had a failing battery. Jamie helped us with our purchase of a new phone and with the switching over. Excellent communication throughout. Thoroughly recommend Vodafone Hitchin.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Hitchin

Hey,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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