Vodafone UK - Horsham Opiniones 

160
TrustScore: 4.5 sobre 5

4,7

56 West Street, RH12 1PL Horsham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 56 West Street, RH12 1PL, Horsham, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

160 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(160)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous man

3 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 star

5 star - Excellent service

3 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Highly recommended. Fantastic service

Fantastic service. Great deal.

31 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi James,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly guy who went out of his way to…

Friendly guy who went out of his way to get me a great deal.

22 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi Jason,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Super knowledgable

Dan was super helpful and jad a wealth of knowledge about some rather esoteric queries of mine. Top marks

13 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi Rick,

This is such an amazing review for Dan. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Very good job

Very good job. Daniel was very calm and non pushy and helped explain things. He also worked to optimise our package.

8 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi Sharon. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service

Scott was amazing. I had previously seen him before with a problem and today waited for him to resolve again. His customer service, patience and attention to solving problems is a credit to the store management. Thank you Scott for helping finally sorting the issue out. Will wait patiently again for him next time.

18 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi Sharon. Thank you for your review for Scott. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran in Horsham was friendly and…

Kieran in Horsham was friendly and extremely knowledgeable. It was a great experience. He is a credit to Vodaphone

17 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hey Kelly,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Going the extra mile

Kieron was very patient and helped resolve a long outstanding issue I had with Vodafone, waiting on a refund. He went above and beyond to assist.

7 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hey Robin,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieron is amazing

Kieron was amazing, I’ve had months of poor customer service, went in to see Kieron and he sat with me and my partner for a couple hours and got everything sorted for us over the phone with customer service and explained everything to us very clearly, he is an absolute gem to your company thank you Kieron

5 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hey Lauren,

Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you! We love receiving great feedback like this.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic customer service …

Kieron in your Horsham branch was knowledgeable and extremely helpful- great service thankyou!

26 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hey Ann,

Thanks for the lovely review and fantastic support for Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Quite brilliant.

18 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi Ann,

Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Kieron in the Horsham shop was so…

Kieron in the Horsham shop was so helpful today setting up my phone. I will definitely ùse this shop again.
Kathryn.

17 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hey Kathryn,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieron was very helpful and quick in…

Kieron was very helpful and quick in sorted out things for me. Thanks

13 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hey Valerie,

Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran vodaphone

I got a new sim only deal today with kieran in vodaphone horsham. What a pleasure to deal with. Polite, efficient, and knew his stuff. Whole process took leas than 15 minutes! Brilliant. Well done kieran.

16 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi David,

Thanks for the amazing feedback for Kieran, we will do our best to get this fed back. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service and rectified my issue as planned

Horsham team was very helpful and prompt hope they will keep the promise and meet up with deadlines than the crawaly team

15 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louis was excellent

Louis was excellent. Made something not immediately clear to me very simple. As a result I have stayed with Vodafone :)

2 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Horsham

Respuesta de Vodafone UK - Horsham

Hi Jordan,

Thanks for sharing the excellent service Louis has given you when visiting the store. It's great to hear you have stayed with us as well.

Thanks again for leaving this review.

All the best,
Vodafone Social Media team

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