Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied
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76 George Street, BN3 3YE Hove, GB
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Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied
La empresa ha respondido
Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to un... Ver más
La empresa ha respondido
The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would high... Ver más
La empresa ha respondido
I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... Ver más
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Escrito por la empresa
76 George Street, BN3 3YE, Hove, Reino Unido
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Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied

Respuesta de Vodafone UK - Hove
Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to understand. Thank you. Definitely feel I have made the right choice.

Respuesta de Vodafone UK - Hove
Garry was very helpful and made the whole experience easy and pain free, great customer service

Respuesta de Vodafone UK - Hove
Callum is great AM in the shop. I would recommend everyone to speak with him . He would get you the best deals and explain everything in a perfect manner . Thanks Callum !

Respuesta de Vodafone UK - Hove
Joshua and Garry were very helpful an gave 5 star customer service i’m very happy with the decision i made of getting a contract phone through vodafone

Respuesta de Vodafone UK - Hove
The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would highly recommend :)

Respuesta de Vodafone UK - Hove
Thank you so much for such friendly, quick and helpful advice Garry in Hove !

Respuesta de Vodafone UK - Hove
Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to .
Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than doing things on line.Thanks for your help once again.

Respuesta de Vodafone UK - Hove
Saw Callum he was very helpful and sorted me out a new phone and a good discount

Respuesta de Vodafone UK - Hove
Everything was explained clearly at a nice pace. Much appreciated

Respuesta de Vodafone UK - Hove
What a fantastic experience. I went in to get help with my phone and Simon was so helpful. Thanks

Respuesta de Vodafone UK - Hove

Respuesta de Vodafone UK - Hove

Respuesta de Vodafone UK - Hove
When i entered the shop, there were two staff serving two customers, and one cuatomer waiting. It took an hour for both of them to complete the task with their customers. We waited for an hour to get a physical sim card, and to get it took another 30 minutes! I think vodafone needs a better queueing system as well as a better system for the services in the shop.

Respuesta de Vodafone UK - Hove
We waited for an hour for a very simple thing. I just wanted a physical SIM for my phone and the guy said he could do that quickly but took forever. Whilst we were waiting, they told us 15 mins but took half an hour after that (total wait = 1 hour)

Respuesta de Vodafone UK - Hove
Great service in vodaphone Hove today Chloe was excellent answering all my questions

Respuesta de Vodafone UK - Hove
Simon was incredibly helpful, kind and patient. He helped me with switching my phone to my new one and has gone above and beyond to explain everything !
Thanks :)

Respuesta de Vodafone UK - Hove
Many thanks to Simon in the Hove, George street branch. Calm, friendly and very knowledgable. A pleasure to deal with as I upgraded my old broken phone. What can often be an onerous chore became a great pleasure. Highly recommend this young man’s help. An asset to the company.

Respuesta de Vodafone UK - Hove
Joshua in Hove shop was so so helpful as I'm not so tech savvy and I'm autistic. I prefer coming to the shop, thank you so much!!

Respuesta de Vodafone UK - Hove
Brilliant Tech guys at the Hove shop.
Sorted my life out (my SIM card died).
I would definitely recommend these guys, if you have any issues.

Respuesta de Vodafone UK - Hove
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