Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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Consulta las opiniones de los clientes
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... Ver más
La empresa ha respondido
Went in to get a new contract and spoke to a gentleman called Shane. I got a good price but decided to get quotes elsewhere first. After visiting some competitors I soon ended up back in Vodafone, not... Ver más
La empresa ha respondido
I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hull
Escrito por la empresa
Información de contacto
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Reino Unido
4,9
Excelente
313 opiniones
Invita a los clientes a opinar
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Nichol fixed my phone after the pop up…
Nichol fixed my phone after the pop up viruses was coming upand wouldnt go
9 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hi Margaret, thank you so much for your wonderful review and the amazing support you’ve shown for Nichol, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jack was excellent
Jack was excellent, really informative and got me a great deal. Thanks!
6 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Shakeel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Absolutely exceptional service
Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the options well. She helped me set everything up so it was completely stress free. An absolute asset to your team in Hull, St. Stephen's. Thank you so much.
3 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with a problem with my phone…
Came in with a problem with my phone and Dylan helped fix it, thank you so much
30 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was in store yesterday and found…
I was in store yesterday and found Dylan really approachable and helpful, thank you.
30 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Amanda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicol smashed jt!!
Nicol absolutely smashed it for us today. Completely went through my account with 4 lines and explained everything really well as she went along. Successfully upgraded my son’s phone all really happy. Thank you!!
31 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nicol was super helpful and got my…
Nicol was super helpful and got my upgrade and any other queries sorted very quickly .
31 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
honya was very helpful
customer service was great but especially honya she made everything so clear for me and took me through loads of options . really happy with my experience thank you
27 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Catherine,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff and service
Friendly staff, particularly pleased with the lady who served me. I believe her name was Honya. Very friendly, very polite and all in all a pleasant experience.
21 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Kai,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to the store in st Stephens…
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welcome and all questions I asked about my phone were answered in detail
Upon inspection he realised it was charging in the store so made me aware it would be the wire or the plug I then mentioned ive used different wires so we found the cause of the issue.
He also gave me great advice for how to avoide the issue in the future. All I can say is he was attentive kind and very very helpful
28 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Honya
Honya , she was really friendly and communications with ease and patient.
30 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Maryam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan deserves a raise
Dylan was great, very helpful and patient with us. Great service and happy my dad got his new phone sorted quickly. I’m sure he needs a lie down after dealing with us 😂
30 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Lydia,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and phone turned up…
Excellent service and phone turned up much faster than expected. Thank you Shane.
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Iaura,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kris
Despite being at work on Sunday, Jack was very helpful, kind and smiling.
26 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to get a new contract and spoke…
Went in to get a new contract and spoke to a gentleman called Shane. I got a good price but decided to get quotes elsewhere first. After visiting some competitors I soon ended up back in Vodafone, not just the price but the way I was treated made me feel much more comfortable.
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Jasmin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an issue with my watch but the…
I had an issue with my watch but the store had it fixed in just a few minutes. Thank you Shane, much better than calling 191
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nicol
Nicol who served us was brilliant and so helpful, and got us a great deal.
12 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey John,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Hull
"Hey Sally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jack was very helpful with assisting us…
Jack was very helpful with assisting us in setting up a new account and taking us through all the details of the new phone and sim contract
12 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Jordan,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer journey
Caitlin B explained all the latest and best deals to us and was very personable. She was attentive and positive and knew her products well
13 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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