Vodafone UK - Irvine Opiniones 

301
TrustScore: 5 sobre 5

5,0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

La empresa ha respondido


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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(301)

39.826 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 stars plus for the helpfulness and…

5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy

22 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Gillian. Thank you for the 5 start review and we are glad to hear about the great service the team has provided you.
Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nathan was extremely helpful

Nathan was extremely helpful. A very pleasant expert today.

22 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi M Bennett. Thank you for the feedback about Nathan and how helpful he is and you are happy with the service provided.
Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Taylor has been exceptionally helpful…

Taylor has been exceptionally helpful and a true credit to the company.

21 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hey Richard,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Andy was very supportive

Came to store to get a new phone. Fantastic service from Andy, nothing was a bother and also very helpful in the set up and claim for the chromebook

1 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Taylor unbelievable service as usual

Taylor unbelievable service as usual, give that man a raise!!

23 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi there,

It's great to hear about your recent experience, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great package deal from Andy

Needed a new phone as my old one was playing up. Went to Irvine branch and spoke to Andy, who asked me about mynphone and my usage habits, and tool the time to ask about my broadband too.

And my managed to get me a package for not much more than I was already paying and set my new device up for me to use right away!

12 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Peter,

It's great to hear this feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mel was fantastic!

Went to see about renewing my son's SIM only and spoke to Mel who was able to help sort me out with a new deal and a new plan.

Will be back to sort the rest of them out in the future!

12 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Andrew,

It's great to hear about your recent experience and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kayleigh was very helpful and efficient…

Kayleigh was very helpful and efficient and polite and courteous. I felt she explained everything and couldn’t do enough to help.

6 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Caroline,

This is a great review for Kayleigh. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Andy didn't mess about. Great service and sales!

Came to Irvine store to enquire about roaming on PAYG. Spoke to Andy who shown me the difference between PAYG with roaming and paym with inclusive roaming. Now have a great plan with euro roaming for less than I was topping up!

1 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi James,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Andy was patient and helpful

Came to irvine to see wht my data had stopped working. Spoke to andy who che ked out my account and number and found that i had ran out of data. Andy sorted me out with a mifi box to get internet back

1 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Betty,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in for new phone was helped by…

Came in for new phone was helped by kayleigh got exactly what I wanted explained everything great service

26 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Roy. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visited the store and was helped with…

Visited the store and was helped with my upgrade and trade in by kayleigh she was polite and friendly would definitely recommend her to my friends and family

26 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Jace. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service and very helpful

16 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi John,

Thanks for sharing this amazing feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Taylor was brilliant

Taylor was brilliant

3 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Gary,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Andy

I'm very happy and grateful for all the help received from Andy in the irvine store. He was very patient and understanding with my issue and helped me greatly. Thank you so much.

1 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Alison. Thank you for your review for Andy. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The customer advisor was very kind

The customer advisor was very kind, helpful, and a joy to be around. Very happy person. 😊

1 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Samantha. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from mel

Visit to the store to check out why my bill had changed. Great service from Mel and also helped swap my broadband too.

1 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Fiona. Thank you for your review for Mel. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Well informed salesman with best deal…

Well informed salesman with best deal reached for me

1 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Irvine

Respuesta de Vodafone UK - Irvine

Hi Finlay. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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