Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Ver más
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Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Ver más
La empresa ha respondido
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... Ver más
La empresa ha respondido
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
La empresa ha respondido
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Ver más
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Escrito por la empresa
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Reino Unido
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Ashleigh was very friendly helping me order my daughter's new iPhone 17. Thank you! 🤩

Respuesta de Vodafone UK - Kirkcaldy
Very helpful and me out with a cheaper deal. Pleasant staff!

Respuesta de Vodafone UK - Kirkcaldy
I received excellent customer service from Terrie today in the Vodafone shop in town. She helped me answer all of my questions and supported me through my upgrade.

Respuesta de Vodafone UK - Kirkcaldy
I have been served by Terrie and Ashleigh today. They have both been lovely and a pleasure chatting with. As a result my broadband and sim deal were quickly organised and they found the best deal for me. Extremely grateful to have met them

Respuesta de Vodafone UK - Kirkcaldy
The team were great with helping me today. Would deffo recommend and shop again in store .

Respuesta de Vodafone UK - Kirkcaldy
Absolutely brilliant service staff were so helpful and trying to make my experience easy and enjoyable. Ashleigh & Gary are 5 star for anyone needing a human!

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy
Ash has always been the best when ever I have problems. Resolved everything. 5 stars.

Respuesta de Vodafone UK - Kirkcaldy
Changing from O2 was quick and easy, good customer service.

Respuesta de Vodafone UK - Kirkcaldy
Audrey and Gary were so much help today. Couldn’t get my stuff to transfer and they did it in no time. Thanks again.

Respuesta de Vodafone UK - Kirkcaldy
Went in to change to a sim only plan and as always staff were amazing. Terrie especially was brilliant talked me through everything. Can't fault her for anything. Always going above and beyond for customers. Will never change my network provider due the service received in the Kirkcaldy store.

Respuesta de Vodafone UK - Kirkcaldy
Very helpful and skilled. I came in on Thursday with a non functioning old phone and three days later I have a new phone with all I need on it. Many thanks to Gary for sorting this out. 5 stars.

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy
I popped into the Vodafone store to ask about broadband, as I’ve already been with Vodafone for my mobile for a number of years and was interested in seeing what broadband deals they could offer.
I spoke with Audrey, who kindly checked what broadband options were available in my area. Unfortunately, my street doesn’t yet have full fibre, so she advised that it would be better to stay with my current provider until full fibre becomes available.
I really appreciated the honest advice rather than being pushed into a product that wouldn’t have worked well for me. It’s refreshing to receive that level of transparency and customer care. I’ll definitely be back once full fibre is available in my area to discuss broadband again.

Respuesta de Vodafone UK - Kirkcaldy
Such a great experience. Came in with an issue and Gary couldn't have been more helpful. Explained everything and answered any questions that I had. Was up and running in no time. Highly recommend!

Respuesta de Vodafone UK - Kirkcaldy
Great service as always, thank you for helping me today

Respuesta de Vodafone UK - Kirkcaldy
Staff were very helpful as always

Respuesta de Vodafone UK - Kirkcaldy
Had a great experience in Kirkcaldy today and all the guys were so helpful. Nothing was too much trouble. Highly recommend

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy
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