Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Ver más
La empresa ha respondido
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Ver más
La empresa ha respondido
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Ver más
La empresa ha respondido
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... Ver más
La empresa ha respondido
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
La empresa ha respondido
Escrito por la empresa
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thomas was super helpful getting me a new sim contract for my phone today. He also gave me prices for my home broadband as I’m considering moving over.

Respuesta de Vodafone UK - Kirkcaldy
Store always very helpful and great with customers.

Respuesta de Vodafone UK - Kirkcaldy
Renewal for sim was coming up. Served by Gary who done the renewal in minutes. Great service. Thank you

Respuesta de Vodafone UK - Kirkcaldy
Terri was fantastic!!! 5 star customer service and so knowledgeable about the products and services on offer!! Terrie guided me through the whole process with ease, which was amazing as my phone and tech knowledge isn’t great. I will definitely go back to Terrie for my next phone!! Excited for my new phone!!

Respuesta de Vodafone UK - Kirkcaldy
Gary was very helpfull, telling me what would ne right for me..really cheerfull, nothing was too much trouble for him, loads of advice

Respuesta de Vodafone UK - Kirkcaldy
Great service. Extremely patient in assisting sorting new phone

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy
Excellent first class experience. The staff were so friendly and welcoming. Will definitely be back.

Respuesta de Vodafone UK - Kirkcaldy
Excellent first class service. The staff were more than helpful, couldn't do enough for me.

Respuesta de Vodafone UK - Kirkcaldy
Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy
The staff are very helpful so pleased to help with any problems

Respuesta de Vodafone UK - Kirkcaldy
Great service and friendly staff

Respuesta de Vodafone UK - Kirkcaldy
Audrey was really helpful and competent and managed to sort my phone problem in no time!

Respuesta de Vodafone UK - Kirkcaldy

Respuesta de Vodafone UK - Kirkcaldy
Audrey was fab today. Gave me plenty info and was very polite and attentive. Would definitely come back

Respuesta de Vodafone UK - Kirkcaldy
Moved over from Tesco Mobile and Gary guided us the whole way and gave us excellent service and advice. Recommend store.

Respuesta de Vodafone UK - Kirkcaldy
Just had the best customer service from Thomas , not only was he patient as I was a nightmare as haven’t a clue with phones or technology? He went above the duty and fixed a major problem with my current line, and I now can say I am a vodaphone customer.
Thomas even worked through his lunch break to go above and beyond his duty.
I can say I will definitely return to Vodaphone Kirkcaldy as all members of staff have been super patient and professional.

Respuesta de Vodafone UK - Kirkcaldy
Very welcoming staff, kind and funny as always and helped us get new watch contracts

Respuesta de Vodafone UK - Kirkcaldy
Gary was a very pleasant man and very efficient in his work. Thank you.

Respuesta de Vodafone UK - Kirkcaldy
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.