We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Ver más
La empresa ha respondido
Localización
Cambiar localización32 Market Square, LA1 1HT Lancaster, GB
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Consulta las opiniones de los clientes
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Ver más
La empresa ha respondido
Hannah was so helpful, gone above and beyond in helping with my phone and tablet. Couldn't recommend enough
La empresa ha respondido
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Lancaster
Escrito por la empresa
Información de contacto
32 Market Square, LA1 1HT, Lancaster, Reino Unido
4,9
Excelente
322 opiniones
Invita a los clientes a opinar
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James has been brilliant
James has been brilliant. Hekped me sort out a new phone and very friendly
2 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Jill,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Layla was amazing
Layla was amazing , helpful and very knowledgeable. Excellent customer service, lovely lady
31 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Anita ,
Thanks for the lovely review and fantastic support for Layla.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
As soon as I walked through the door I…
As soon as I walked through the door I was made to feel welcome and at ease by Ella who helped solve my query. She was a delight to deal with!
21 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Mark,
Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was excellent in helping me…
Hannah was excellent in helping me change my email address for my services. So helpful and lovely
19 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lili was very helpful
Lili was very helpful. Everything done as requested
18 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went to upgrade my airtime plan at the…
Went to upgrade my airtime plan at the Lancaster store and Ella was absolutely amazing, couldn't help us enough it made the whole process so easy and she was absolutely lovely
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Aaron,
Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was very helpful and has a good…
Simon was very helpful and has a good sense of humour also very proffesional
13 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Alfie,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James from the Lancaster store
James from the Lancaster store
Brilliant customer service, sorted everything out that I needed, he is very friendly and a brilliant member of staff, I will only deal with James in the store
8 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Matthew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Lancaster
Hey Kim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.
8 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very helpful
James was very helpful. Gave me new phone and offer that i needed. Thanks
22 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Linda,
This is fantastic to hear! We really appreciate the feedback and support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super experienced Lady
Very efficient. Layla spent extra time showing me how to use new phone, happy environment.
21 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey B White,
Thanks for the lovely review and fantastic support for Layla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service by Lili.
21 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Lee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was fantastic and very helpful…
James was fantastic and very helpful and reduced my bill while giving me more for my money. Very approachable. Thanks
18 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Shirley,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experience was easy and stress free
Experience was easy and stress free.
Got a new contract and checked all other plans. Lots of patience and helpful.
Thanks to Simon 😊
9 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent servic
Layla explained everything very clearly and concisely making sure we had the best deal.
27 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was extremely helpful and…
Hannah was extremely helpful and friendly. Sorted my plan out for going abroad
7 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Lancaster
Hey Jack,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Lancaster
Hey Julian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was very helpful and brilliant
Hannah was very helpful and brilliant. Sorted me right out!
27 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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