We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Ver más
La empresa ha respondido
Localización
Cambiar localización32 Market Square, LA1 1HT Lancaster, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Ver más
La empresa ha respondido
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Ver más
La empresa ha respondido
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Lancaster
Escrito por la empresa
Información de contacto
32 Market Square, LA1 1HT, Lancaster, Reino Unido
4,9
Excelente
323 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Alex was great day and super helpful…
Alex was great and super helpful make sure to ask for him if you need anything!
8 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Kevin. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbie was very efficient and helpful…
Abbie was very efficient and helpful service - thank you
7 de febrero de 2025
Opinión espontánea
James was brilliant with us today
James was brilliant with us today. He explained everything and we were really satisfied with him.
27 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Kate,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Lancaster
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon was very helpful and informative
Simon was very helpful and informative. Very easy to get the information we needed and much more. Very helpful in letting us know where we could save some money and on additional products. Thank you for making it so easy.
25 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Cinnamon,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon helped me pick a new phone
Simon helped me pick a new phone. Very helpful.
22 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Caroline. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service, always helpful and very knowledgeable been dealing with James for years. Hannah helped with filling in the form great teamwork!
4 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
James has been excellent with his…
James has been excellent with his customer service. We will definitely be back again :) thanks
4 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Hannah was very helpful on both visits…
Hannah was very helpful on both visits to the shop in sorting out a new phone for me and also if there's any problems I'll be back :)
2 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Joel,
We appreciate your positive feedback for Hannah. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service Alex provided was second to…
The service Alex provided was second to none. He went above and beyond. He explain the contracts and phones so I could choose the correct one for me. I would definitely choose to be served by him again
29 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Samantha, Thanks for your fab feedback for Alex. I'm glad he took the time to explain everything you neded to choose the right plan and phone for you ☺️
Thanks again, The Vodafone Social Media Team
Lovely staff
Lovely staff, always very helpful! Brilliant shop to come to.
29 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Hannah, It's great to see our team left such a positive impression on you ☺️
Thanks, The Vodafone Social Media Team
Spoke to james at Vodafone who saved me…
Spoke to james at Vodafone who saved me a lot on my bill and really friendly guy. Knows everything about phones so really appreciated the help
21 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Karen,
Thank you for your review, and for sharing the experience you had with James. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
James was fab and saved me around 100…
James was fab and saved me around 100 per month on bills. Will be back to Lancaster again for any new phones
21 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Suze,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Super helpful
Super helpful. Transferred all my things across to my new phone. Simon was 5 star
5 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hello, Alwyn,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service from Simon
Great customer service from Simon. Explained everything carefully and clearly.
Good deals
No queues
1 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon gave me a great deal today for…
Simon gave me a great deal today for black Friday (even though it's a Saturday).
Super friendly. Kept the chat going while we waited for the slow computer to do it's thing
Will be back again for sure.
30 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Dave. Thank you for your review for Simon. Minus the system issue, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Lancaster
Hi Danny,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
James was great help and very polite…
James was great help and very polite and very efficient. Most pleasant experience. I shall definitely shop here again :)
28 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Eileen,
These are lovely kind words of feedback for James. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I have worked in customer services for…
I have worked in customer services for over 35 years - I know great people when I see and deal with them. The young lady that assisted me was called Abbie Washington and she was exceptional. Abbie explained my options and advised which product would suit me. She listened and discussed the services available to a high standard. The next time I need broadband or a phone I will be calling her first. Many thanks.
14 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
HI Nige,
Thanks for your review for Abbie. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
James has been very polite and…
James has been very polite and explained everything to me and I could understand everything. Service excellent. Thank you
26 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hello, Margaret,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.