Vodafone UK - Lisburn Opiniones 

155
TrustScore: 5 sobre 5

4,9

67 Bow Street, BT28 1BJ Lisburn, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Plenty of staff available in store for queries, was able to sit down with one and discuss possible deals for a new iphone, and got the phone the same day. Although I had an issue with a cancelled orde... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 67 Bow Street, BT28 1BJ, Lisburn, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(155)

42.359 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from Geani

Excellent service from Geani. Took his time with me.Highly recommend him. First class service.Very thorough.

3 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Marina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service today from Rohan who…

Great service today from Rohan who chatted through my options today and recommended a phone and plan that were perfect for me.

18 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very attentive and helpful

17 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Siobhan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service from jack in Lisburn…

Good service from jack in Lisburn helping me move to my new phone

15 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service by Geani

23 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Gerry,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Scott was fabulously helpful

Scott was fabulously helpful, sorted our broadband problem out with great patience. So very pleased its all sorted now. Thank you so much Scott, Happy Easter

19 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Louise,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A very pleasant experience

A very pleasant experience. The young girl who served us was very helpful and informative and explained everything very clearly.

18 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Called in to Lisburn as I had several…

Called in to Lisburn as I had several issues with my old Huawei. Scott effortless tried everything to resolve to these and even spent time going over new phones and ended up saving me money on my Sim. Decided after getting a demo on on the new Google phone to take one. Couldn't thank Scott enough, left the store with a huge smile.

14 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hi Angela. Thank you for your review for Scott. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent help and patience

Excellent help and patience. Vodaphine brilliant.

14 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hi Veronica. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Geani explained everything about the…

Geani explained everything about the upgrade and new phone very simply and concisely. Great customer service.

12 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hi David.

We're so happy to hear that the upgrade process was clearly explained and the service was great.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a lot of issues placing my switch…

I had a lot of issues placing my switch request through only but when I went to the lisburn store for assistance Geani was the man who made this all possible for me. Courteous, professional and extremely knowledgeable. Thank you to this agent and I hope he is rewarded for the skills he brings to your company.

12 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Matthew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service from jack in Lisburn

Good service from jack in Lisburn

10 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Yvonne,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good job both lads know what they are…

Good job both lads know what they are doing.

9 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Graham ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Store was really helpful

Store was really helpful. Jack helped me. I will be back if I need help with anything else

9 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing help

Great attention to detail and professionalism from Geani and Jack very helpful and the reason I’m continuing service with Vodafone,

8 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hey Hainon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack and Scott were great. Thank you

Jack and Scott were so helpful today.
I collected my new IPhone 16 and they helped me set the device up moving my info from Samsung to my new phone. They took the time to show me the features and how to use the device and they were very kind and patient. I would recommend Vodafone Lisburn to anyone. I will be back again.

14 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hi Smalla. Thank you for your review for both Jack and Scott. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service and friendly staff

Good service and friendly staff.

14 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hi Irene. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exemplary (human) customer service

I wish to commend the staff in your Lisburn branch, particularly Giani and Jack, for their customer service regarding setting up my new contract. Giani persevered, clearing numerous obstacles built into my old contract, which enabled transitioning to my new phone. Both Giani and Jack ably demonstrated how going the extra mile can make a difference. I only hope that Vodafone hq can replicate such exemplary service by acknowledging how difficult navigating this process was, especially for me. This could perhaps be in the form of offering some good will gesture regarding my contract.

11 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Hi Hugh,

This is lovely feedback for Giani and Jack. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great job by Jack today when changing…

Great job by Jack today when changing to a new iPad very patient friendly and professional greatly appreciated

25 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Lisburn

Respuesta de Vodafone UK - Lisburn

Thanks for the great feedback for Jack, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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