Vodafone UK - Liverpool Church Street Opiniones 

1096
TrustScore: 5 sobre 5

4,9

17-19 Church Street, L1 1DA Liverpool, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contrac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had an amazing experience in Vodafone church street today, needed WiFi sorted quickly and Paul helped me get it set up and was able to leave the store with everything ready as I needed it asap. He was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to say that the Vodafone is the greatest company in UK and it is because I have experienced it during last few years, their services, behavior, and honesty make it great! Thanks!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really friendly customer service. Very efficient and helpful when choosing the right deal for us. Would reccomend to other people!

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 17-19 Church Street, L1 1DA, Liverpool, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1096)

41.511 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Professional advice from Thalia.

Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contract, but Thalia was so clear in how she explained things, that it seemed the right thing to do.
Helen Gettings

13 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from Bern

Great customer service from Bern, got everything sorted for me thanks

13 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Maria,

Thanks for the lovely review and fantastic support for Bern.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really friendly customer service

Really friendly customer service. Very efficient and helpful when choosing the right deal for us. Would reccomend to other people!

13 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Melanie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Efficient comms and good insights into…

Efficient comms and good insights into everything that was on offer.

13 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Thaila showed understanding and empathy…

Thaila showed understanding and empathy to my situation and explained everything to measure me.
She also found me an affordable deal.
Thankyou ❤️

9 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Pauline,

Thanks for the lovely review and fantastic support for Thaila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I would like to say that the Vodafone…

I would like to say that the Vodafone is the greatest company in UK and it is because I have experienced it during last few years, their services, behavior, and honesty make it great!
Thanks!

7 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

This is fantastic to hear! We truly appreciate you sharing your positive experience with us over the past few years. This is really important to us.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valorada con 5 estrellas sobre 5

Jake very helpful and informative many…

Jake very helpful and informative many thanks

7 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

This is really lovely to hear, thanks for the review! It's great to know that Jake was so helpful and informative.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valorada con 5 estrellas sobre 5

Great customer service

Really happy with my upgrade with Vodafone. The plan is a great deal and the whole process was really straightforward.
Lukas was really helpful and took the time to explain everything clearly. Great customer service.

5 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Beth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sometimes it's better to visit people…

Sometimes it's better to visit people then chat to bits, agents or try and do it online.

Great service, great deal and Paul from Blackburn sorted me out with an amazing deal.

Go have a chat !

4 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Iain,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Been into store today for a upgrade

Been into store today for a upgrade. Thalia was very helpful and got my upgrade and extra sorted.

4 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Toni,

Thanks for the lovely review and fantastic support for Thalia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had an amazing experience in Vodafone…

Had an amazing experience in Vodafone church street today, needed WiFi sorted quickly and Paul helped me get it set up and was able to leave the store with everything ready as I needed it asap. He was very helpful and solved all my issues

4 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Sophie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dom services special

Dom services special

4 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steve and Shaq helped me find a great…

Steve and Shaq helped me find a great new contract, tailored to suit my needs. Very happy customer!

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Probably a scam

Pretty sure they're trying to scam me or something. They replied to my previous review and said to contact them via Facebook messenger again. I did that the other day after receiving another bill. They said to call the number again so I did that and it hung up on me before I could talk to a human. I tried again and I was talking to a lady and it went silent for 5 minutes so I hung up. After that they told me on Facebook messenger to go to my local Vodafone store on the 28th, where I was told that they can't help me and I have to call the number again. They keep trying to bill me for nothing, what do I do now? It's stressing me out and probably wrecking my credit history.

28 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey there,
I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visited Vodafone Liverpool ( church…

Visited Vodafone Liverpool ( church street) today and was greeted by Jeff who was very knowledgeable and helpful. Excellent customer service and all around good manners.

16 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Bruno,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fia has been absolutely first class

Fia has been absolutely first class . She has helped so much . Fia is so polite and cheerful . New staff would be learn alot from her .

15 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Allison,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt in Vodafone Liverpool was…

Matt in Vodafone Liverpool was excellent, very professional and attentive.

Thank you Matt

15 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Ellen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great advise and help from Lewis and…

Great advise and help from Lewis and Steven

13 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Terry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fia made my experience very easy

Fia made my experience very easy

13 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fia was great

Fia was great! Fab customer service

13 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Liverpool Church Street

Respuesta de Vodafone UK - Liverpool Church Street

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más