Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... Ver más
La empresa ha respondido
Localización
Cambiar localización17 Liverpool Street, EC2M 7PD London, GB
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Consulta las opiniones de los clientes
I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Ver más
La empresa ha respondido
Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out
La empresa ha respondido
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Liverpool St
Escrito por la empresa
Información de contacto
17 Liverpool Street, EC2M 7PD, London, Reino Unido
4,9
Excelente
193 opiniones
Invita a los clientes a opinar
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Vodafone retail advisor
Professional, on the ball, determined to ensure customer resolution and satisfaction. Very impressed with Maha (Adviser)
15 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey D OJO,
Thanks for the lovely review and fantastic support for Maha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As soon as I walked in
As soon as I walked in, Cilla was ready to help me with my query. Great service and good customer service.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Barbara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cilla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into Vodafone Liverpool Street and…
Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish.
Very helpful and pleasant Athina! Thank you for sorting me out
27 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Grace,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina really helped me I appreciate.
Athina really helped me I appreciate.
25 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Sukran,
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service at Vodafone Liverpool Street
I had a very positive experience at Vodafone Liverpool Street Station. The resolution was very fast, efficient and professional. Hands up to Maha. I highly recomend this shop.
17 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angela at the Liverpool Street store…
Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and could not have made it easier.
15 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service
Wonderful. Angela at Liverpool Street was incredibly helpful. We moved our home WiFi to Vodafone from EE.
15 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Sulim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina
Athina, Athina, Athina! The level of service and above that care I recieved was something almost once in a lifetime. I walked into Vodafone dejected, without any confidence whatsoever just looking to charge my dead phone about 30 mins before their closing time. The team kindly allowed it and I sat down listening to Athina explain their offers in the meantime, I told her not to waste her energy as I was in a terrible position financially with a bad credit score, not the type of customer they would take on. Instead of walking away or sending me on my way, Athina did something remarkable, something that is lost on us today as a society, she took the time to care, enquiring about my issues, helping me break them down and offering me a masterclass in financial literacy and debt management within 30 minutes, she showed me her own budget template, shared breakdown of her own money management tactics and told me I could fix this. I needed this more than I can explain, such kindness and service is only going to attract customers to this establishment and I may be one very soon. Athina, I thank you for those 30 minutes before closing time when there were no customers around, you could have paid me no mind seeing as I wasnt making a commitment but you chose kindness and I will never forget it. An absolute gem of an employee, I could see you leading teams or even companies with your skills. Thank you, one human to another.
31 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey PJ,
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All because of Angela Oceja
30 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Neill,
Thanks for the lovely review and fantastic support for Angela Oceja.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Athina was incredibly helpful friendly…
Athina was incredibly helpful friendly and really took the time to talk between waiting on the process.
28 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Ricky
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I'd like to thank u all especially Maha…
I'd like to thank u all especially Maha the talent (retails advicer)
For her special costumer service,patience helpful
She spent more than 3 hours helping me with fully patience
Really appreciate it
Hope her all the best
18 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Aisha,
Thanks for the lovely review and fantastic support for Maha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina was absolutely amazing in…
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstanding in his service.
17 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Victorija,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Liverpool St
Hey Maks,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Athina was absolutely incredible…
Athina was absolutely incredible helping resolve an upgrade switch, sourced me a replacement device quickly. If you're local to Liverpool street, go there. Great team.
25 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to change mine mind and Akash…
I went to change mine mind and Akash was very very helpful and he helped me out with all my concerns and issues and give me the best service and experience since I been a customer from 2014.
17 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Diego,
Thanks for the lovely review and fantastic support for Akash. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I want to thank Akash from Vodafone…
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone.
He was extremely professional, patient, and kind, and he explained everything clearly and thoroughly.
I’m giving him 5 stars only because I can’t give more — he truly deserves much more.
2 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sachin at the Liverpool Street store…
Sachin at the Liverpool Street store was excellent. Super friendly, professional, tried his best to find the best deal. Before of him I continued my contract with Vodafone and decided on getting an upgraded phone.
20 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Justine,
Thanks for the lovely review and fantastic support for Sachin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
To the Victor go the spoils
Victor is the consummate professional - fantastic advice, excellent product knowledge, and a really great hang and vibe - defo recommend asking for him when you arrive !
18 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have requested for move home on my…
I have requested for move home on my broadband since 10th March 2026 activate on the 30th March. No activation and said there is technical error, cancel order then reactivate on 21st April. Again no activation. Went to Vodafone Branch in Liverpool and spoke with staff they argree to upgrade my phone to unlimited but still no activation on broadband because of technical error on their side. New activation will be 12th May, again 3rd time no activation because of Technical error. Rang again and said I need a formal complaint. Manager rang and said bear with us there's a technical error still trying to solve the problem. This is no good for me, having anxiety, late with my course work. I ask for my refund of 2 months that they have charge me for service that I never received, Manager said we are still following up, I wanted to cancel this Broadband but he said he have to charge me for cancellation as I am on subscription till September. This is a joke Vodafone, bad customer service and still no broadband, still investing
30 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hello Elizabeth,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Viktor did a great service for changing…
Viktor did a great service for changing my dad’s sim plan from pay as you go to sim only plan
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Seper,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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