Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Ver más
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Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Ver más
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Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Ver más
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During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... Ver más
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Called into Livingston today to get a network query checked. Was helped by Hayley who could not have been any nicer. Extremely pleasant, helpful and knowledgeable. Query fixed and advice given what... Ver más
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Escrito por la empresa
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Reino Unido
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Hayley at the Vodafone shop at Livingston Shopping Centre is brilliant.
Very professional and very helpful.
Goes well beyond call of duty.

Respuesta de Vodafone UK - Livingston
Excellent customer service from Cammy as always, first class, friendly and an absolute honour to deal with.

Respuesta de Vodafone UK - Livingston
I popped in with an issue with my phone and Hayley took the time to help make it right.
Thank you so much

Respuesta de Vodafone UK - Livingston
Called into Livingston today to get a network query checked. Was helped by Hayley who could not have been any nicer. Extremely pleasant, helpful and knowledgeable. Query fixed and advice given what to do in future if similar occurs.
Great job Hayley, thanks again

Respuesta de Vodafone UK - Livingston
thomas was very patient with us while serving, very clear on listing different plans and options for us. while also making prices very evident that we would pay. as a duo cammy and thomas can lighten up a shift, and have a laugh with their customers, while also maintaining professionalism in the workplace!
if you want to goto a vodafone store and walk out with what you wanted to go in there for, staff that provide customer service of high standard, make sure you goto livi and ensure that one of them are working!

Respuesta de Vodafone UK - Livingston
Andreea was amazing and really helpful today at Livingston.

Respuesta de Vodafone UK - Livingston
I had Hayley helping me get a new sim sorted. She was extremely helpful and polite.

Respuesta de Vodafone UK - Livingston

Respuesta de Vodafone UK - Livingston

Respuesta de Vodafone UK - Livingston
10/10 experience, nicest people and explain everything very well.
Very patient and even used a translator app as my English wasn’t very good.
If there was more than 5 stars he would 100% deserve it.

Respuesta de Vodafone UK - Livingston
Our sales advisor Scott in this case was super helpful by not only explaining any tech related things to my dad and helping him through the process of everything understanding what to do but was also able to switch the terminology on a whim with me who is extremely experienced with tech as I am someone who understands all the tech mumbo jumbo. He also took a look at my dad's account saw what we were paying for and helped save us money on my dad's phone plan, my airtime plan and was able to upgrade our router due to how long out of contract we were while STILL saving us 3 pounds overall from what we were paying before the upgrade. Overall perfect communication and service.

Respuesta de Vodafone UK - Livingston
The Customer Service we received from Alysia was brilliant. She made the time and effort to go through what the best deal was for us. Took the time to explain what we were buying and the cost as well. Excellent from start to finish

Respuesta de Vodafone UK - Livingston
Eleanor,was so helpful when I came in to cancel a switch so I could stay with Vodafone.She was patient and kind and sorted everything out without a problem thanks.

Respuesta de Vodafone UK - Livingston

Respuesta de Vodafone UK - Livingston
I am always warmly greeted in store, Scott has looked after me for a long time . I trust him to help me find the right product.

Respuesta de Vodafone UK - Livingston
Andreea was very helpful and very patient with us. She explained everything thoroughly and helped us pick our new phone and broadband. Would definitely recommend her to anyone looking to buy from Vodafone Livingston

Respuesta de Vodafone UK - Livingston
Andrea was very helpful today. She listened and gave us exactly what we wanted, at great prices too.
She suggested reviewing all of our contracts which again saved us money.

Respuesta de Vodafone UK - Livingston
Andrea was a great help with me, dealing with a lost phone and buying a new one. Really good customer service. It was a pleasure to deal with Andrea and the new phone is perfect. Many thanks 😊.

Respuesta de Vodafone UK - Livingston
Scott was very helpful with switching from 02 to Vodafone and advised me on the best deal to take to pay less every month

Respuesta de Vodafone UK - Livingston
Just walked in and spoke to Thomas about an issue on my phone and upgraded my wife's phone. Very helpful from both Thomas and Andreea.
First class service!

Respuesta de Vodafone UK - Livingston
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