Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Ver más
La empresa ha respondido
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Ver más
La empresa ha respondido
Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22
La empresa ha respondido
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
La empresa ha respondido
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... Ver más
La empresa ha respondido
Escrito por la empresa
Unit D , 107 Cheapside, EC2V 6DN, London, Reino Unido
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Gurps and Gi were superb. Quick and easy to deal with, helped me save money

Respuesta de Vodafone UK - London Cheapside
Joss was great and super helpful! All staff were very helpful in the store

Respuesta de Vodafone UK - London Cheapside

Respuesta de Vodafone UK - London Cheapside
Tausifur was the hero of the day helped me out big time

Respuesta de Vodafone UK - London Cheapside
Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!

Respuesta de Vodafone UK - London Cheapside

Respuesta de Vodafone UK - London Cheapside
Great service I’m happy with what I received

Respuesta de Vodafone UK - London Cheapside
Great help choosing the right plan.
What a lovely interaction with Felipe

Respuesta de Vodafone UK - London Cheapside
Friendly, fast efficient very helpful and Raihan solved all my issues in the spot

Respuesta de Vodafone UK - London Cheapside
The team at the Cheapside store were super helpful. They resolved an issue which had been outstanding with the online customer service team for nearly two weeks

Respuesta de Vodafone UK - London Cheapside
Tausifur was very nice and kind

Respuesta de Vodafone UK - London Cheapside

Respuesta de Vodafone UK - London Cheapside
Thanks to these gentleman - Felipe and Gurps. - at the Cheapside shop i am keeping my account with Vodafone!! They helped me so much with some account and phone issues!! Theyve restored my faith in Vodafone!! Thanks guys!!!

Respuesta de Vodafone UK - London Cheapside
Tausifur was amazing he fixed my data on my phone

Respuesta de Vodafone UK - London Cheapside
I visited the Vodafone store in Cheapside to replace my existing phone and to renew my contract. I received absolutely excellent advice and support in picking my new phone and in setting up a new contract that reflected my needs. The two people, Taz and Gurps were friendly, professional and extremely helpful throughout.
I would therefore recommend this store, and Vodafone, to anyone thinking of getting a new phone with a contract that they feel reflects their requirements.

Respuesta de Vodafone UK - London Cheapside
Nisha was Fantastic explaining the details of all contracts she made the process extremely simple she found me the best deal I am a very happy customer.

Respuesta de Vodafone UK - London Cheapside
I was having difficulty transferring my eSim from my old phone to my new one. I am not the most technical of people but Felipe explained and was very helpful.

Respuesta de Vodafone UK - London Cheapside
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort everything out on the spot, even with some ID verification challenges along the way.
They not only got me up and running quickly, but also helped me switch back to a very competitive Vodafone plan and handled the transfer process for me.
Given how urgent the situation was, I’m extremely pleased with the service I received. Highly recommend!

Respuesta de Vodafone UK - London Cheapside
Tausifur was very optimistic lost faith in myself and then did an upgrade an made my day

Respuesta de Vodafone UK - London Cheapside
Angela was fabulous
She saved me
I was having no joy phoning support and she sorted my esim

Respuesta de Vodafone UK - London Cheapside
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