I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Ver más
La empresa ha respondido
Localización
Cambiar localización67 Hampstead High Street, NW3 1QP London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Ver más
La empresa ha respondido
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Ver más
La empresa ha respondido
I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - London Hampstead
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
67 Hampstead High Street, NW3 1QP, London, Reino Unido
4,9
Excelente
143 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience Chris was very helpful
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dave is excellent
Dave was patient, knowledgeable and helpful - from start to finish. I would recommend him to anyone in need of some help, particularly for his professional approach and attention to detail.
9 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Chris was very helpful and he supported…
Chris was very helpful and he supported me too much,thanks
28 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Murat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was wonderful
Chris was wonderful! I was very anxious that I’d lost my iMessage from my mobile number (I really had!) and he was able to restore it for me. He then recognised I was paying too much on my plan and transferred me to one which was much better value.
21 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding and very pleasant service
Outstanding and very pleasant service - also quick.
9 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're happy to hear you received outstanding, quick, and pleasant service.
Thank you for sharing your experience with us,
Vodafone Social Media Team
Very helpful and kind staff
Very helpful and kind staff. Gave me al the information I needed and explained everything to me. I have been coming to this shop for years and they are excellent!
8 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Sarit,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service…
Amazing service from Abdi who went over and beyond to fix the problem.
3 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Chris at Vodafone
Great service from Chris at Vodafone! He really took the time to help me out, even though it was after closing. Super helpful and appreciated!
1 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really nice service
22 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
We were attended by Chris
We were attended by Chris, who is knowledgeable, informative, efficient and highly courteous. I would recommend his service to all customers.
Lucky are those who have him in their employ!
18 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chris helped me a lot with his kind…
Chris helped me a lot with his kind communication and great knowledge about the plans. Thanks to him, I added a new contract to my plan. He was very informative
5 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Murat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful and quick staff
Super helpful and very competent and fast staff. Easily set me up with a new eSIM and added me to my husbands account! They were also very nice to speak to.
9 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Nancy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, got a new phone in 20 minutes and especially near to closing I really appreciate the swiftness and efficiency. Got an amazing deal for my trade in iPhone!
2 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was great
Chris was great! Helpful, knowledgeable. A credit to your company.
1 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrading phone
Personal, friendly, informative, kind, pro-active.
10 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
We're so happy to hear that you found our team to be friendly, informative, and proactive.
Thank you for your positive feedback,
Vodafone Social Media Team
Tayyab was very helpful
Tayyab was very helpful, clear and efficient. Many thanks!
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hi Michael. We're happy to hear that you found our service helpful, clear, and efficient. We appreciate you taking the time to share your positive experience with us!
Thanks,
Vodafone Social Media Team
Full Fibre: A Disappointing Switch from BT
I was a customer of BT’s full fibre service for two years, and switched to Vodafone only because of a cheaper offer — and I deeply regret it! Their internet service is completely unreliable. Every time I struggle to get in touch — due to Vodafone’s outdated and frustrating communication system — I’m met with generic, meaningless responses. Their support team clearly lacks a basic understanding of simple networking concepts.
Vodafone’s full fibre setup has fundamental issues, and the speeds they advertise simply don’t exist in practice
I am a professional Video Editor and always need to send a receiving large video files. This service is not even enough for checking your email
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hi there,
We’re sorry to hear about your experience. Reliable connectivity is essential, especially for professionals handling large files. We take feedback seriously and would love to understand the issue better. Please DM us so we can look into this for you.
Thanks again,
Vodafone Social Media Team
Chris was excellent from start to…
Chris was excellent from start to finish- 5 star customer service!
1 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey JP,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was absolutely BRILLIANT at…
Chris was absolutely BRILLIANT at Vodafone Hampstead sorting me out after my phone was stolen. Really recommend!
21 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey EH,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tayyab is brilliant!!
Tayyab is brilliant!!! Patient, respectful, and really genuine. Solved my problems. Found where my data was hiding…
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - London Hampstead
Hey Araxi,
Thanks for the lovely review and fantastic support for Tayyab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.