Vodafone UK - London Putney Opiniones 

222
TrustScore: 5 sobre 5

4,9

94a High Street, Putney, SW15 1RB London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 94a High Street, Putney, SW15 1RB, London, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(222)

41.293 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from Rajen

21 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi. Thank you for your review for Rajen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I don’t know

Great communication!

16 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Destiny,

Thanks for leaving such a great review! Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rajen was incredibly helpful and…

Rajen was incredibly helpful and explained plans thoroughly. Thank you very much!

11 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Lea,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience with Rajen

Great experience with Rajen, who was super helpful in all aspects!

11 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Bradford,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional service by Saif

Exceptional service by Saif in the Vodafone Putney branch. Sorted out my 4 year long problem that couldn’t be resolved over the phone. He did it quickly and with care. The man deserves a promotion!

9 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hey Una,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Miss sold and then couldn’t cancel

I went into the vodaphone shop I. Putney asked for a data only sim for a month. Instead of just doing as I requested, the accounts person set me up on a rolling month by month contract. They made me set up a direct debit as proof of purchase, which I passed but did not work, so two months later I received rude and threatening letter demanding two months payment. I paid and called to cancel the account. As it was data only and set up in shop I couldn’t get through security despite multiple calls to the help line as I didn’t have information to get through security. I had to go back to the original shop get them to call and get me through and then vodaphone demanded more money to cancel. Worst experience I have ever had with a phone company and would never use them again under any circumstances.

9 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi there,

It's disappointing to hear of your recent experience. If you do still require any assistance, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK and we will be happy to help in any way we can.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Rajen!

Rajen at the Putney branch was extremely helpful and went above and beyond to get me the best deal

8 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hey Freya,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Wonderful staff 10/10

Wonderful staff 10/10, very efficient, very understanding and they really look after their client. Ensure that I got the most compatible phone.

Thank you Saif!

7 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

THE JOLLIEST SHOP IN LONDON!

THE JOLLIEST SHOP IN LONDON!
Just moved to the UK from USA, and Rajen was THE MAN! Got me set up with an e-sim so I could use both my old US# plus a new UK#, with an excellent international plan at a reasonable cost. No pushy upselling either!
The other employee Aida was also helpful, cheerful, and a generally a joy to be around. Would give 100⭐️ if I could!

6 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi, Alex! It's brilliant to hear you had great experience with Rajen and Aida. Thank you so much for the feedback. If you ever need further help, just drop us a message over our social media channels:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rajen not only helped my situation but…

Rajen not only helped my situation but also initiated an excellent alternative which was more than convenient for my path. Excellent service and he is very friendly, thanks rajen

31 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Belal,

Great to hear Rajen has provided this great service! Thanks for sharing this, and taking the time to review.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New contracts

Rajen was very helpful and patient with all my contracts. Sorted out all my issues. 6 contracts and a new phone. Very happy all round.

28 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hey Michael,

Thanks for letting us know what an amazing job Rajen did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Aida (Putney High Street)

Absolutely amazing service from Aida at Vodafone in Putney High Street, London. This is the second time Aida helps me with a few issues and contracts and not only she is very competent but also very pleasant to talk to.

24 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Elena. Thank you for your review for Aida. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly staff and slow computers

Rajen was amazing and very friendly and helpful. Great dude!
But the 90's computers at the branch was sooooooooo slow. Come on Vodafone, update those old Machines 😬

23 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi, It's great to see Rajen offered such memorable service.
Thanks for your review, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone Putney Served by David

Vodafone Putney Served by David, extremely helpful and couldn’t say enough to his wonderful customer care

21 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hey Antonia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a lovely visit with Aida and RJ

I had a lovely visit with Aida and RJ. They were very knowledgeable and super friendly. They really made my first experience with Vodaphone pleasurable.

17 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Lanora. Thank you for your review for both Aida and RJ. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

10 Star Service

Very helpful - raj explored best options and gave me best deal possible. Highly recommend.

17 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Jack. Thank you for your review for Raj. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good customer service from David he…

Good customer service from David he deserves a pay rise. Very paitient and explains everything clearly. Would happily recommend.

15 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Joanna,

Thanks for your review for and support for David.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great customer experience

Great customer experience - recommend!

15 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Fiona,

Thanks for your review for our London Putney store. We appreciate your support.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Putney Shop: The staff are very kind and helpful

The staff are very kind and helpful, five stars customer services

14 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hi Ben,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Quick, easy and knowledgeable

Quick, easy and knowledgeable. Helped my mum downgrade her contract as she was overpaying. Great customer service

14 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - London Putney

Respuesta de Vodafone UK - London Putney

Hey Andrew,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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