Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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Consulta las opiniones de los clientes
I dealt with Michael today in store and he was excellent, an absolute pleasure to deal with, would highly recommend Michael as an advisor and Vodafone overall as a shop and service
La empresa ha respondido
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Ver más
La empresa ha respondido
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Londonderry
Escrito por la empresa
Información de contacto
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Reino Unido
4,9
Excelente
189 opiniones
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Lovely benn
Lovely benn. Helped a lot with a autistic family member cheerful and happy quickly 🥰🥰🥰🥰
14 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi there,
It's lovely to see you had such a positive experience with Benn. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service 5 stars
14 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Thanks for the brilliant review, Cal! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help today from Marty in the…
Great help today from Marty in the Derry / Londonderry store. Nothing was a problem and he explained everything in great detail.
10 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hey Aisling, Thank you for your review. It's always great to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
The staff were very friendly and…
The staff were very friendly and informative, told me what I wanted to know and I will be recommending all of my friends to visit the store.
9 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Adam,
Thanks for reviewing and sharing this feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely amazing service
Absolutely amazing service, went in for an upgrade and was so informative and helpful.
7 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Louise,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional service
A nice cozy atmosphere, friendly staff. Jonny gave an exceptional customer service. On a scale of 1-10, I will say 10.
3 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi there,
What super feedback for Jonny! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Help from all 3 sales advisors was…
Help from all 3 sales advisors was really helpful and plenty of laughs too which was great. Would recommend visiting this store
1 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Nicola,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
helped to unlock my sim today…
Most helpful staff ,helping me today thanks so much
1 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Bernadette. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good service in store and helped…
Really good service in store and helped me set up my phone
24 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Margaret,
It's great to hear that you got the help you needed in store and had a amazing experience in doing so. Thanks for taking the time to share this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Always a good experience in the store…
Always a good experience in the store peter that than over the phone
24 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Celine,
Thanks for taking your time to leave this review for our Londonderry store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from marty
19 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Peter,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service from Michael and…
Great customer service from Michael and Johnathan
18 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
HI Jamie,
Thanks for the great feedback for Michael and Johnathan. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was dealing with Jonny and Michael
Was dealing with Jonny and Michael, couldn't recommend these guys enough, very experienced and pleasant to deal with
17 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Conor,
Thanks for your 5-star review for Jonny and Michael. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service very helpful from the…
Great service very helpful from the boys in the shop
25 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Joe,
Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Good service by Marty and Jonny…
Good service by Marty and Jonny in-store then go to guys to fix any issues at all
17 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hey,
Thank you for your 5 star review Ryan!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service in store.
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store .
Michael in the store went above and beyond to help us as was not straightforward. We were with him for 90 minutes and without his help would never have got it sorted. So thank you Michael and also Johnny. This was something the call centre should have been able to sort- thank goodness for someone sensible in store .
16 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi. Thank you for your review for Michael and Johnny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
15 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Lauryn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great from Jonny in-store very helpful
12 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hey there,
Thanks for the lovely review and fantastic support for Jonny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Londonderry
Hi Michaela. Thank you for your review for Benn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Benn was wonderful and very helpful.
Benn was wonderful and very helpful.
Sorted a new contract for me.
28 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Londonderry
Hi Frank,
It's great to hear your feedback for Benn. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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